# RapidIdentity App vs My Thornton

The clearest difference is rating: My Thornton at 2.7 against RapidIdentity App's 1.4. RapidIdentity App's advantage is update cadence (every 3 months vs every 23 months) and ratings volume (656 vs 3). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Thornton holds the better App Store score, 2.7 against 1.4. That said, the two scores are not equally well evidenced: RapidIdentity App has 656 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 6% of RapidIdentity App's written reviews are positive against 0% of My Thornton's, so the app with the better star average is not the one people write more warmly about.

RapidIdentity App ships an update every 3 months, My Thornton every 23 months. The most recent releases landed on November 4, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | RapidIdentity App | My Thornton |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.4 (656 ratings)](https://appshunter.io/ios/app/rapididentity-app/id1230131130/reviews) | **[2.7 (3 ratings)](https://appshunter.io/ios/app/my-thornton/id1364591839/reviews)** |
| Number of ratings | **656** | 3 |
| Positive reviews | **6.4% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 23 months |
| Monetization | Free | Free |
| Size | 109 MB | 58 MB |
| Requires iOS | **12.2** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Identity Automation, LP](https://appshunter.io/developer/1230131129) | [City of Thornton](https://appshunter.io/developer/1364591838) |

## What reviewers say

### RapidIdentity App

[App page](https://appshunter.io/ios/app/rapididentity-app/id1230131130)

Enhance security with an additional layer of verification for app sign-ins. This app supports push notifications and time-based one-time passcodes, working offline and consolidating multiple authentication tools into one secure place.

**Highlights:** Push notification authentication, Time-based One-Time Passcode (TOTP) generation, Offline TOTP functionality, Consolidates multiple authentication tools, PIN and Touch ID protection for passcodes

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast on iPhone 14 Pro
- 👍 Facial recognition login

**What reviewers complain about**

- 🐛 Frequent crashes and issues
- 🔒 Unreliable authentication
- 👎 Difficult to use and set up
- 💤 Slow and laggy performance
- 🔒 Locks users out of accounts

**Reported bugs**

- QR code scanner doesn't work
- Can't log in with existing account
- Ping me feature frequently fails

**Requested features**

- Bring back old branding
- Add Apple Watch support
- Improve notification reliability


### My Thornton

[App page](https://appshunter.io/ios/app/my-thornton/id1364591839)

Connect with city services, access local information, and report issues like potholes or streetlight outages. Pinpoint problem locations with GPS and receive automatic status updates on your reports.

**Highlights:** City news and information, Local points of interest, GPS-enabled issue reporting, Automatic status updates, Photo uploads for reports

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is RapidIdentity App free?

RapidIdentity App is free to download, with no in-app purchases.

### Is My Thornton free?

My Thornton is free to download, with no in-app purchases.

### Which has better reviews, RapidIdentity App or My Thornton?

My Thornton is rated higher. RapidIdentity App averages 1.4 out of 5 from 656 ratings, while My Thornton averages 2.7 from 3 ratings.

### Do RapidIdentity App or My Thornton have ads?

Neither RapidIdentity App nor My Thornton shows ads.

### Which is updated more often, RapidIdentity App or My Thornton?

RapidIdentity App ships an update every 3 months, and My Thornton every 23 months. Most recently, RapidIdentity App was updated on November 4, 2026 and My Thornton on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*