# TrackFast vs HP Support Assistant

The clearest difference is rating: TrackFast at 3.7 against HP Support Assistant's 2.2. TrackFast also leads on update cadence (monthly vs every 4 months) and iOS requirement (8.0 vs 15.1). HP Support Assistant's advantage is ratings volume (237 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TrackFast holds the better App Store score, 3.7 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 237 ratings behind it against 6, so its average is the more settled of the two.

TrackFast ships an update monthly, HP Support Assistant every 4 months. The most recent releases landed on October 5, 2026 and October 19, 2026 respectively.

## The numbers

| Metric | TrackFast | HP Support Assistant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (6 ratings)](https://appshunter.io/ios/app/trackfast/id1230287102/reviews)** | [2.2 (237 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) |
| Number of ratings | 6 | **237** |
| Positive reviews | — | 6.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 4 months |
| Monetization | Free | Free |
| Size | 12 MB | 18 MB |
| Requires iOS | **8.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [KKM Co.,Ltd.](https://appshunter.io/developer/1009170317) | [HP Inc.](https://appshunter.io/developer/299531650) |

## What reviewers say

### TrackFast

[App page](https://appshunter.io/ios/app/trackfast/id1230287102)

Locate misplaced items like keys or wallets with a Bluetooth tracker and companion app. The device also functions as a camera remote for selfies and can ring your phone if you've misplaced it. Set safe zones and sleep modes to manage alerts and battery life.

**Highlights:** Locate lost items with Bluetooth tracker, Ring your phone from the device, Record last known GPS location, Camera remote for selfies, Set Wi-Fi safe areas, Enable sleep mode for battery saving

**Features:** macOS Compatibility

**In-app purchases:** none


### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


## Frequently asked questions

### Is TrackFast free?

TrackFast is free to download, with no in-app purchases.

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Which has better reviews, TrackFast or HP Support Assistant?

TrackFast is rated higher. TrackFast averages 3.7 out of 5 from 6 ratings, while HP Support Assistant averages 2.2 from 237 ratings.

### Do TrackFast or HP Support Assistant have ads?

Neither TrackFast nor HP Support Assistant shows ads.

### Which is updated more often, TrackFast or HP Support Assistant?

TrackFast ships an update monthly, and HP Support Assistant every 4 months. Most recently, TrackFast was updated on October 5, 2026 and HP Support Assistant on October 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*