# GoToAssist Remote Support vs ThreatDown Admin

The clearest difference is rating: ThreatDown Admin at 2.8 against GoToAssist Remote Support's 1.7. ThreatDown Admin also leads on monetization model (free vs freemium) and update cadence (every 3 weeks vs every 2 months). GoToAssist Remote Support's advantage is ratings volume (26 vs 6) and iOS requirement (12.0 vs 15.1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ThreatDown Admin holds the better App Store score, 2.8 against 1.7. Both are backed by a comparable volume of ratings — 26 and 6 respectively. Written reviews point the same way: 4% of GoToAssist Remote Support's written reviews are positive against 10% of ThreatDown Admin's.

GoToAssist Remote Support ships an update every 2 months, ThreatDown Admin every 3 weeks. Both last shipped on October 24, 2026.

## The numbers

| Metric | GoToAssist Remote Support | ThreatDown Admin |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (26 ratings)](https://appshunter.io/ios/app/gotoassist-remote-support/id1230341039/reviews) | **[2.8 (6 ratings)](https://appshunter.io/ios/app/threatdown-admin/id1666801296/reviews)** |
| Number of ratings | **26** | 6 |
| Positive reviews | 4.3% of reviews | **10.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Freemium | **Free** |
| Size | 32 MB | 47 MB |
| Requires iOS | **12.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [GoTo Group, Inc.](https://appshunter.io/developer/299616804) | [ThreatDown Inc.](https://appshunter.io/developer/1750035627) |

## What reviewers say

### GoToAssist Remote Support

[App page](https://appshunter.io/ios/app/gotoassist-remote-support/id1230341039)

Provide instant remote support to desktops and mobile devices directly from your iPhone or iPad. This app enables seamless screen sharing, remote control, and unattended access, ensuring you can assist customers anytime, anywhere.

**Highlights:** Live remote support, Screen sharing, Remote control, Unattended access, Touch and gesture controls, Secure encryption

**In-app purchases:** none


### ThreatDown Admin

[App page](https://appshunter.io/ios/app/threatdown-admin/id1666801296)

Manage IT security and respond to threats remotely. This app allows IT administrators to view endpoint status, remediate issues, and update agents from their mobile devices. Ensure your organization's security is maintained even when away from the office.

**Highlights:** Remediate endpoint threats, Quarantine and isolate endpoints, Initiate endpoint scans, View endpoint status, Check for agent updates, Manage user access

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is GoToAssist Remote Support free?

GoToAssist Remote Support is free to download, with no in-app purchases.

### Is ThreatDown Admin free?

ThreatDown Admin is free to download, with no in-app purchases.

### Which has better reviews, GoToAssist Remote Support or ThreatDown Admin?

ThreatDown Admin is rated higher. GoToAssist Remote Support averages 1.7 out of 5 from 26 ratings, while ThreatDown Admin averages 2.8 from 6 ratings.

### Do GoToAssist Remote Support or ThreatDown Admin have ads?

Neither GoToAssist Remote Support nor ThreatDown Admin shows ads.

### Which is updated more often, GoToAssist Remote Support or ThreatDown Admin?

GoToAssist Remote Support ships an update every 2 months, and ThreatDown Admin every 3 weeks. Most recently, GoToAssist Remote Support was updated on October 24, 2026 and ThreatDown Admin on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*