# San José 311 vs Dinfo

The clearest difference is rating: Dinfo at 3.4 against San José 311's 2.0. Dinfo also leads on update cadence (every 11 days vs every 3 months). San José 311's advantage is iOS requirement (9.0 vs 15.6). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Dinfo holds the better App Store score, 3.4 against 2.0. Both are backed by a comparable volume of ratings — 155 and 221 respectively. Written reviews point the same way: 15% of San José 311's written reviews are positive against 21% of Dinfo's.

San José 311 ships an update every 3 months, Dinfo every 11 days. The most recent releases landed on November 3, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | San José 311 | Dinfo |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (155 ratings)](https://appshunter.io/ios/app/san-jose-311/id1231429879/reviews) | **[3.4 (221 ratings)](https://appshunter.io/ios/app/dinfo/id1239132912/reviews)** |
| Number of ratings | 155 | **221** |
| Positive reviews | 15.1% of reviews | **21.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 11 days** |
| Monetization | Free | Free |
| Size | 16 MB | 39 MB |
| Requires iOS | **9.0** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [APPLICATIONS SOFTWARE TECHNOLOGY CORPORATION](https://appshunter.io/developer/839174922) | [Dinatouch Inc](https://appshunter.io/developer/1100583286) |

## What reviewers say

### San José 311

[App page](https://appshunter.io/ios/app/san-jose-311/id1231429879)

Report and track city service requests for San Jose. Submit issues with photos, categorize them, and view them on a map. Receive updates and notifications on your submitted requests.

**Highlights:** Submit service requests, Track request status, Log requests with photos, Categorize service issues, View requests on a map, Receive notifications, Access FAQs

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick response times for resolved issues
- 📸 Easy photo upload and attachment functionality
- 🗺️ Helpful map-based location selection
- ✅ Streamlined reporting process for various city services
- 📍 Convenient way to report graffiti and illegal dumping

**What reviewers complain about**

- 🐛 Frequent app crashes and freezing
- 🔐 Broken authentication and password reset functionality
- 📍 Location services malfunction or reject valid addresses
- ⏱️ Extremely slow response times from city departments
- ❌ Cases closed without resolution or follow-up

**Reported bugs**

- Registration page hangs or fails to process
- Login credentials not accepted despite correct password
- Password reset feature non-functional
- App crashes on iOS 13+ versions
- Location confirmation button unclickable

**Requested features**

- Anonymous reporting without login requirement
- Back button or navigation menu in all sections
- Improved address input with manual entry option
- Real-time status updates on submitted reports
- Explanation of why cases are closed or resolved


### Dinfo

[App page](https://appshunter.io/ios/app/dinfo/id1239132912)

Effortlessly collect reward points and coupons by simply scanning receipts. Avoid sharing private phone numbers at checkout. GPS tracking runs in the background to manage reservations, though it may increase battery usage.

**Highlights:** Collect reward points, Get coupons, Scan receipts, No private phone number sharing, Background GPS tracking for reservations

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Fast pre-ordering and skipping lines
- 👍 Earn points and discounts
- 👍 Good concept for restaurant waitlists
- 👍 Can see who is coming or late

**What reviewers complain about**

- 🐛 App crashes frequently
- 🐛 Losing queue in waitlist
- 🐛 Confusing and terrible interface
- 🐛 App doesn't work half the time
- 🐛 Login issues (incorrect password, user not found)

**Reported bugs**

- Registration errors
- Login failures (incorrect password, user not found)
- Points redemption issues
- QR code scanning failures
- App crashes

**Requested features**

- Option to renew expiring points
- Clearer UI for seat reservations
- Improved dark mode support
- Notification for receipt/QR code expiration
- Better handling of point rounding


## Frequently asked questions

### Is San José 311 free?

San José 311 is free to download, with no in-app purchases.

### Is Dinfo free?

Dinfo is free to download, with no in-app purchases.

### Which has better reviews, San José 311 or Dinfo?

Dinfo is rated higher. San José 311 averages 2.0 out of 5 from 155 ratings, while Dinfo averages 3.4 from 221 ratings.

### Do San José 311 or Dinfo have ads?

Neither San José 311 nor Dinfo shows ads.

### Which is updated more often, San José 311 or Dinfo?

San José 311 ships an update every 3 months, and Dinfo every 11 days. Most recently, San José 311 was updated on November 3, 2026 and Dinfo on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*