# AuGeo vs Esri Support

The clearest difference is review sentiment: Esri Support at 25% against AuGeo's 0%. Esri Support also leads on ratings volume (33 vs 4). AuGeo's advantage is update cadence (every 3 days vs every 2 weeks) and rating (4.8 vs 4.5). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AuGeo holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 0% of AuGeo's written reviews are positive against 25% of Esri Support's, so the app with the better star average is not the one people write more warmly about.

AuGeo ships an update every 3 days, Esri Support every 2 weeks. The most recent releases landed on October 24, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | AuGeo | Esri Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (4 ratings)](https://appshunter.io/ios/app/augeo/id1231673894/reviews)** | [4.5 (33 ratings)](https://appshunter.io/ios/app/esri-support/id1446065834/reviews) |
| Number of ratings | 4 | **33** |
| Positive reviews | 0.0% of reviews | **25.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 days** | Every 2 weeks |
| Monetization | Free | Free |
| Size | 45 MB | 89 MB |
| Requires iOS | **11.0** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Esri Online LLC](https://appshunter.io/developer/765991884) | [ESRI](https://appshunter.io/developer/379687933) |

## What reviewers say

### AuGeo

[App page](https://appshunter.io/ios/app/augeo/id1231673894)

Visualize your ArcGIS point feature data in an augmented reality environment. This app seamlessly integrates with your existing ArcGIS data, allowing for easy preparation and viewing in AR.

**Highlights:** Augmented reality data visualization, Integrates with ArcGIS point feature layers, Easy data preparation for AR, Supports existing ArcGIS data

**In-app purchases:** none


### Esri Support

[App page](https://appshunter.io/ios/app/esri-support/id1446065834)

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

**Highlights:** AI chatbot for technical issues, Instant notifications for updates, Video tutorials for Esri technologies, Contact support via phone, chat, or form, Manage support cases and bugs, ArcGIS Online service status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is AuGeo free?

AuGeo is free to download, with no in-app purchases.

### Is Esri Support free?

Esri Support is free to download, with no in-app purchases.

### Which has better reviews, AuGeo or Esri Support?

AuGeo is rated higher. AuGeo averages 4.8 out of 5 from 4 ratings, while Esri Support averages 4.5 from 33 ratings.

### Do AuGeo or Esri Support have ads?

Neither AuGeo nor Esri Support shows ads.

### Which is updated more often, AuGeo or Esri Support?

AuGeo ships an update every 3 days, and Esri Support every 2 weeks. Most recently, AuGeo was updated on October 24, 2026 and Esri Support on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*