# FIS Mobile vs Jack Henry Support

The clearest difference is review sentiment: FIS Mobile at 50% against Jack Henry Support's 0%. Jack Henry Support's advantage is rating (3.0 vs 2.6) and iOS requirement (8.0 vs 14.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Jack Henry Support holds the better App Store score, 3.0 against 2.6. Both are backed by a comparable volume of ratings — 10 and 7 respectively. Written reviews complicate that: 50% of FIS Mobile's written reviews are positive against 0% of Jack Henry Support's, so the app with the better star average is not the one people write more warmly about.

FIS Mobile ships an update every 3 months, Jack Henry Support every 4 months. The most recent releases landed on October 13, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | FIS Mobile | Jack Henry Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (10 ratings)](https://appshunter.io/ios/app/fis-mobile/id1233675275/reviews) | **[3.0 (7 ratings)](https://appshunter.io/ios/app/jack-henry-support/id1236977896/reviews)** |
| Number of ratings | **10** | 7 |
| Positive reviews | **50.0% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 4 months |
| Monetization | Free | Free |
| Size | 27 MB | 37 MB |
| Requires iOS | 14.0 | **8.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Fidelity Information Services, LLC](https://appshunter.io/developer/525792138) | [Jack Henry and Associates, Inc.](https://appshunter.io/developer/1229273746) |

## What reviewers say

### FIS Mobile

[App page](https://appshunter.io/ios/app/fis-mobile/id1233675275)

Manage, monitor, service, and engage with your FIS products directly from your mobile device. This app provides a convenient digital connection for all your FIS-related needs.

**Highlights:** Manage FIS products, Monitor FIS services, Service FIS accounts, Engage with FIS, Digital relationship management

**Features:** macOS Compatibility

**In-app purchases:** none


### Jack Henry Support

[App page](https://appshunter.io/ios/app/jack-henry-support/id1236977896)

Access comprehensive support for Jack Henry Banking, Symitar, and ProfitStars products. This application allows users to create, view, and manage support cases and client work requests. Administrators can also manage product support authorizations for their employees.

**Highlights:** Create/Edit Support Cases, View and Manage Cases, Search Case History, Maintain User Information, Company Selection, Manage Product Support Authorizations

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is FIS Mobile free?

FIS Mobile is free to download, with no in-app purchases.

### Is Jack Henry Support free?

Jack Henry Support is free to download, with no in-app purchases.

### Which has better reviews, FIS Mobile or Jack Henry Support?

Jack Henry Support is rated higher. FIS Mobile averages 2.6 out of 5 from 10 ratings, while Jack Henry Support averages 3.0 from 7 ratings.

### Do FIS Mobile or Jack Henry Support have ads?

Neither FIS Mobile nor Jack Henry Support shows ads.

### Which is updated more often, FIS Mobile or Jack Henry Support?

FIS Mobile ships an update every 3 months, and Jack Henry Support every 4 months. Most recently, FIS Mobile was updated on October 13, 2026 and Jack Henry Support on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*