# BC Services Card vs Van311

The clearest difference is update cadence: BC Services Card at every 5 weeks against Van311's every 7 months. BC Services Card also leads on review sentiment (22% vs 9%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BC Services Card ships an update every 5 weeks, Van311 every 7 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | BC Services Card | Van311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (2.6K ratings)](https://appshunter.io/ios/app/bc-services-card/id1234298467/reviews)** | — |
| Number of ratings | **2.6K** | — |
| Positive reviews | **21.6% of reviews** | 9.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 7 months |
| Monetization | Free | Free |
| Size | 77 MB | 44 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Government of British Columbia](https://appshunter.io/developer/487323275) | [City of Vancouver](https://appshunter.io/developer/1345550017) |

## What reviewers say

### BC Services Card

[App page](https://appshunter.io/ios/app/bc-services-card/id1234298467)

This app provides secure online access to British Columbia government services. It acts as a digital ID, allowing quick and easy logins without needing to remember usernames or passwords. It ensures your account safety by verifying your identity during setup and clearly shows what information is shared.

**Highlights:** Secure online identity verification, Eliminates need for usernames/passwords, Access to multiple B.C. government services, Cross-device login capability, Identity verification during setup, Information sharing transparency

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick sign in
- 🔒 Secure access
- 👍 Convenient app
- 👍 Excellent app
- 👍 Seamless

**What reviewers complain about**

- 🐛 Verification issues
- 🐛 Buggy app
- 🐛 Constant errors
- 🐛 Doesn't work
- 🐛 Unreliable

**Reported bugs**

- Verification process not working
- App not installed correctly error
- Camera not working
- Frequent need to re-verify
- Compatibility issues with newer iOS versions

**Requested features**

- Integrate with Apple Wallet
- Improve iOS 26 support
- Simplify login process
- Improve user experience
- Provide better instructions


### Van311

[App page](https://appshunter.io/ios/app/van311/id1613580011)

Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.

**Highlights:** Request city services, Report maintenance issues, Geo-locate issues, Add photos to reports, Get emergency updates, Access online services

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is BC Services Card free?

BC Services Card is free to download, with no in-app purchases.

### Is Van311 free?

Van311 is free to download, with no in-app purchases.

### Do BC Services Card or Van311 have ads?

Neither BC Services Card nor Van311 shows ads.

### Which is updated more often, BC Services Card or Van311?

BC Services Card ships an update every 5 weeks, and Van311 every 7 months. Most recently, BC Services Card was updated on November 2, 2026 and Van311 on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*