# FPL vs Tech Helpline

The clearest difference is rating: Tech Helpline at 5.0 against FPL's 4.5. Tech Helpline also leads on device support (3 vs 1). FPL's advantage is ratings volume (23K vs 2) and chart position (#203 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tech Helpline holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: FPL has 23K ratings behind it against 2, so its average is the more settled of the two.

FPL ships an update every 6 weeks, Tech Helpline every 2 months. The most recent releases landed on September 30, 2026 and June 1, 2026 respectively.

## The numbers

| Metric | FPL | Tech Helpline |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (23K ratings)](https://appshunter.io/ios/app/fpl/id1237328534/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/tech-helpline/id1604887800/reviews)** |
| Number of ratings | **23K** | 2 |
| Positive reviews | 40.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free | Free |
| Best chart rank | **#203** | — |
| Size | 96 MB | 49 MB |
| Requires iOS | 16.6 | **15.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [NextEra Energy, Inc](https://appshunter.io/developer/1161427573) | [Florida Association of Realtors](https://appshunter.io/developer/674145359) |

## What reviewers say

### FPL

[App page](https://appshunter.io/ios/app/fpl/id1237328534)

**Currently charting:** #203 Top Free · Utilities (US App Store)

Manage your electricity account securely with biometric login. Report outages, track restoration, and receive bill notifications. Monitor energy usage and view projected costs.

**Highlights:** Biometric account access, Report and track power outages, Real-time bill notifications, Projected monthly bill amounts, Energy usage tracking, View and download bills, Account profile management

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use and navigate
- 🚀 Efficient app performance
- 💡 Useful features like usage tracking and billing
- 🔒 Secure login and account management
- 📈 Helpful data visualization and analytics

**What reviewers complain about**

- 🐛 Occasional bugs and crashes
- ⏱️ Slow app response times
- 🔒 Overly restrictive security measures for some users
- 💸 Concerns about high electricity rates and billing practices

**Reported bugs**

- Login issues and account management problems
- Unreliable app performance and stability
- Inaccurate or missing data in usage and billing sections

**Requested features**

- Allow more customization and personalization options
- Improve outage reporting and restoration updates
- Provide more detailed usage history and forecasting
- Offer better support and communication channels


### Tech Helpline

[App page](https://appshunter.io/ios/app/tech-helpline/id1604887800)

Connect with your tech support team through calls, email, or live chat. This service is exclusively for members of participating real estate institutions, offering the industry's top tech support in the U.S. and Canada.

**Highlights:** Call tech support analysts, Open cases via email, Live chat with analysts, Exclusive for real estate members, Industry-leading service

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is FPL free?

FPL is free to download, with no in-app purchases.

### Is Tech Helpline free?

Tech Helpline is free to download, with no in-app purchases.

### Which has better reviews, FPL or Tech Helpline?

Tech Helpline is rated higher. FPL averages 4.5 out of 5 from 23K ratings, while Tech Helpline averages 5.0 from 2 ratings.

### Do FPL or Tech Helpline have ads?

Neither FPL nor Tech Helpline shows ads.

### Which is updated more often, FPL or Tech Helpline?

FPL ships an update every 6 weeks, and Tech Helpline every 2 months. Most recently, FPL was updated on September 30, 2026 and Tech Helpline on June 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*