# My Cloud Home vs Columbus311

The clearest difference is rating: My Cloud Home at 4.8 against Columbus311's 3.0. My Cloud Home also leads on update cadence (every 2 months vs every 15 months) and ratings volume (14K vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Cloud Home holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: My Cloud Home has 14K ratings behind it against 2, so its average is the more settled of the two.

My Cloud Home ships an update every 2 months, Columbus311 every 15 months. The most recent releases landed on October 28, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | My Cloud Home | Columbus311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (14K ratings)](https://appshunter.io/ios/app/my-cloud-home/id1237361683/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/columbus311/id1501382058/reviews) |
| Number of ratings | **14K** | 2 |
| Positive reviews | 39.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 15 months |
| Monetization | Free | Free |
| Size | 104 MB | 47 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Western Digital Technologies, Inc.](https://appshunter.io/developer/366905092) | [Columbus Consolidated Government](https://appshunter.io/developer/601460472) |

## What reviewers say

### My Cloud Home

[App page](https://appshunter.io/ios/app/my-cloud-home/id1237361683)

Centralize all your photos, videos, and files in one location. Access and share your content from any device, anywhere with an internet connection. Automatically back up your phone's media and stream videos on the go.

**Highlights:** Centralized file storage, Remote access from anywhere, Automatic phone backup, Video streaming, Content sharing, Search by name or location

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Reliable backup solution
- 💡 Convenient remote access
- 🔒 Secure personal storage

**What reviewers complain about**

- 🐛 Connectivity issues
- ⚠️ Limited file management features
- 🔍 Subpar media playback
- 🤔 Confusing setup process

**Reported bugs**

- Frequent app crashes
- Unreliable auto-backup
- Inability to access public folders

**Requested features**

- Improved iOS integration
- Bulk file management options
- Support for more media formats
- Customizable folder structure


### Columbus311

[App page](https://appshunter.io/ios/app/columbus311/id1501382058)

This app allows citizens to easily report non-emergency issues and access city services. Track your requests, get real-time updates, and find important local government information.

**Highlights:** Submit non-emergency service requests, Track request status, Receive real-time updates, Access city information, Find garbage pickup schedules, View holiday schedules

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is My Cloud Home free?

My Cloud Home is free to download, with no in-app purchases.

### Is Columbus311 free?

Columbus311 is free to download, with no in-app purchases.

### Which has better reviews, My Cloud Home or Columbus311?

My Cloud Home is rated higher. My Cloud Home averages 4.8 out of 5 from 14K ratings, while Columbus311 averages 3.0 from 2 ratings.

### Do My Cloud Home or Columbus311 have ads?

Neither My Cloud Home nor Columbus311 shows ads.

### Which is updated more often, My Cloud Home or Columbus311?

My Cloud Home ships an update every 2 months, and Columbus311 every 15 months. Most recently, My Cloud Home was updated on October 28, 2026 and Columbus311 on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*