# Mobile JKN vs MySiloam

Mobile JKN and MySiloam both sit at 4.7 stars, but that hides the real split: 62% of MySiloam's written reviews are positive against 9% of Mobile JKN's. MySiloam also leads on update cadence (every 3 weeks vs every 3 months). Mobile JKN's advantage is monetization model (free vs free with in-app purchases) and ratings volume (919 vs 67). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for Mobile JKN against 4.6 for MySiloam. That said, the two scores are not equally well evidenced: Mobile JKN has 919 ratings behind it against 67, so its average is the more settled of the two. Written reviews are what separate them: 9% of Mobile JKN's written reviews are positive against 62% of MySiloam's.

Mobile JKN ships an update every 3 months, MySiloam every 3 weeks. The most recent releases landed on October 15, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | Mobile JKN | MySiloam |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (919 ratings)](https://appshunter.io/ios/app/mobile-jkn/id1237601115/reviews)** | [4.6 (67 ratings)](https://appshunter.io/ios/app/mysiloam/id1456325611/reviews) |
| Number of ratings | **919** | 67 |
| Positive reviews | 9.4% of reviews | **61.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 220 MB | 259 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 12+ | 4+ |
| Developer | [BPJS Kesehatan](https://appshunter.io/developer/1184839872) | [Siloam Hospitals](https://appshunter.io/developer/1449224304) |

## What reviewers say

### Mobile JKN

[App page](https://appshunter.io/ios/app/mobile-jkn/id1237601115)

Access comprehensive information about the National Health Insurance program and manage your participation. Easily find details on your membership, healthcare facilities, and contribution payments. The app also facilitates new participant registration and provides timely bill notifications.

**Highlights:** View JKN program information, Search participant data, Find healthcare facility locations, Check contribution bills, Access Virtual Account details, Register new participants, Receive bill notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use interface
- ✅ Successful healthcare facility changes
- 💳 Helpful BPJS coverage for medical expenses
- 📱 User-friendly design and navigation

**What reviewers complain about**

- 🐛 Frequent app crashes and errors
- ⏱️ Extremely slow loading times
- 🔐 Biometric verification not working properly
- 📵 Server frequently offline or unavailable
- 🌐 Cannot be accessed from outside Indonesia

**Reported bugs**

- Captcha not appearing on login screen
- Captcha loading infinitely without completing
- Face recognition verification fails repeatedly
- Camera access permission not available in iOS settings
- OTP codes not being delivered via SMS

**Requested features**

- Biometric authentication via fingerprint instead of face recognition
- OTP delivery via WhatsApp as alternative to SMS
- Ability to edit personal data without visiting office
- Web-based alternative to mobile app
- Support for international access outside Indonesia


### MySiloam

[App page](https://appshunter.io/ios/app/mysiloam/id1456325611)

This app connects you to a large healthcare provider in Indonesia, simplifying your health journey. Book doctor appointments, access medical records, and find hospital information. It also offers health tracking and a diabetes management tool.

**Highlights:** Book doctor appointments, Access medication history, Book medical check-ups, Find hospital information, Track health aspects, Manage diabetes, Symptom checker

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Mobile JKN free?

Mobile JKN is free to download, with no in-app purchases.

### Is MySiloam free?

MySiloam is free to download, with no in-app purchases.

### Which has better reviews, Mobile JKN or MySiloam?

Mobile JKN is rated higher. Mobile JKN averages 4.7 out of 5 from 919 ratings, while MySiloam averages 4.6 from 67 ratings.

### Do Mobile JKN or MySiloam have ads?

Neither Mobile JKN nor MySiloam shows ads.

### Which is updated more often, Mobile JKN or MySiloam?

Mobile JKN ships an update every 3 months, and MySiloam every 3 weeks. Most recently, Mobile JKN was updated on October 15, 2026 and MySiloam on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*