# Nilex Service Platform vs SMRT COMPLEX

The clearest difference is iOS requirement: Nilex Service Platform at 11.0 against SMRT COMPLEX's 13.4. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Nilex Service Platform ships an update every 4 months, SMRT COMPLEX every 3 months. The most recent releases landed on September 17, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | Nilex Service Platform | SMRT COMPLEX |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/nilex-service-platform/id1241363984/reviews)** | — |
| Number of ratings | **1** | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 3 months** |
| Monetization | Free | — |
| Size | 19 MB | 24 MB |
| Requires iOS | **11.0** | 13.4 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Nilex AB](https://appshunter.io/developer/390384517) | [Ladybird Web Solution Private Limited](https://appshunter.io/developer/1185454913) |

## What reviewers say

### Nilex Service Platform

[App page](https://appshunter.io/ios/app/nilex-service-platform/id1241363984)

Manage helpdesk tickets in real-time from your mobile device. Create, search, and browse existing tickets with various filtering options. Access helpdesk functions on the go without needing a computer.

**Highlights:** Real-time ticket handling, Create new tickets, Search and browse tickets, Grid view and Google Maps view, Filtering criteria

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### SMRT COMPLEX

[App page](https://appshunter.io/ios/app/smrt-complex/id6670697598)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Nilex Service Platform free?

Nilex Service Platform is free to download, with no in-app purchases.

### Is SMRT COMPLEX free?

SMRT COMPLEX is free to download, with no in-app purchases.

### Do Nilex Service Platform or SMRT COMPLEX have ads?

Neither Nilex Service Platform nor SMRT COMPLEX shows ads.

### Which is updated more often, Nilex Service Platform or SMRT COMPLEX?

Nilex Service Platform ships an update every 4 months, and SMRT COMPLEX every 3 months. Most recently, Nilex Service Platform was updated on September 17, 2026 and SMRT COMPLEX on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*