# Real Time Feedback vs UniFi Protect

The clearest difference is rating: UniFi Protect at 4.8 against Real Time Feedback's 4.3. UniFi Protect also leads on ratings volume (78K vs 11). Real Time Feedback's advantage is review sentiment (78% vs 53%) and iOS requirement (15.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UniFi Protect holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: UniFi Protect has 78K ratings behind it against 11, so its average is the more settled of the two. Written reviews complicate that: 78% of Real Time Feedback's written reviews are positive against 53% of UniFi Protect's, so the app with the better star average is not the one people write more warmly about.

Real Time Feedback ships an update fortnightly, UniFi Protect every 3 weeks. The most recent releases landed on November 2, 2026 and November 9, 2026 respectively.

## The numbers

| Metric | Real Time Feedback | UniFi Protect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.3 (11 ratings)](https://appshunter.io/ios/app/real-time-feedback/id1242337440/reviews) | **[4.8 (78K ratings)](https://appshunter.io/ios/app/unifi-protect/id1392492235/reviews)** |
| Number of ratings | 11 | **78K** |
| Positive reviews | **77.8% of reviews** | 52.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 35 MB | 270 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple TV |
| Age rating | 4+ | 4+ |
| Developer | [Safe On Our Watch LLC](https://appshunter.io/developer/1210782289) | [Ubiquiti Inc.](https://appshunter.io/developer/683620863) |

## What reviewers say

### Real Time Feedback

[App page](https://appshunter.io/ios/app/real-time-feedback/id1242337440)

This app offers a frictionless way for customers to provide immediate feedback on their experiences. It allows businesses to address issues on the spot, preventing customer dissatisfaction and loss of business.

**Highlights:** Zero-friction customer feedback, Direct real-time feedback, On-the-spot issue resolution, Prevent customer loss, Improve customer experience

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### UniFi Protect

[App page](https://appshunter.io/ios/app/unifi-protect/id1392492235)

Access your camera security system from your mobile device. Stream live feeds, manage devices, and download recordings. Offers cloudless storage and customizable alerts for residential and commercial users.

**Highlights:** Adopt and manage Protect devices, Stream low-latency livestreams, Download localized recordings, Cloudless recording storage, Timelapse footage scrubbing, Personalized security notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and reliable
- 👍 Intuitive interface
- 🔒 Secure local storage
- 💡 Powerful AI detection features
- 👍 Seamless integration with Unifi ecosystem

**What reviewers complain about**

- 🐛 Occasional crashes and freezes
- 🔋 Slow to connect and load video
- 🔒 Requires cloud account for remote access
- 🔍 Limited customization options
- 🔍 Inconsistent experience across devices

**Reported bugs**

- Geofencing not working as expected
- Doorbell audio/video not syncing properly
- Frequent disconnections from cameras
- Playback issues and video not loading
- Notifications not reliable or timely

**Requested features**

- Add option to snooze/silence notifications
- Improve video scrubbing and playback controls
- Integrate with Apple HomeKit
- Add custom notification sounds
- Enhance multi-view and layout options


## Frequently asked questions

### Is Real Time Feedback free?

Real Time Feedback is free to download, with no in-app purchases.

### Is UniFi Protect free?

UniFi Protect is free to download, with no in-app purchases.

### Which has better reviews, Real Time Feedback or UniFi Protect?

UniFi Protect is rated higher. Real Time Feedback averages 4.3 out of 5 from 11 ratings, while UniFi Protect averages 4.8 from 78K ratings.

### Do Real Time Feedback or UniFi Protect have ads?

Neither Real Time Feedback nor UniFi Protect shows ads.

### Which is updated more often, Real Time Feedback or UniFi Protect?

Real Time Feedback ships an update fortnightly, and UniFi Protect every 3 weeks. Most recently, Real Time Feedback was updated on November 2, 2026 and UniFi Protect on November 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*