# Verint Smart Support vs Piko VMS

The clearest difference is update cadence: Piko VMS at every 4 months against Verint Smart Support's every 21 months. Piko VMS also leads on ratings volume (26 vs 2). Verint Smart Support's advantage is iOS requirement (11.0 vs 16.0). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 5.0 for Verint Smart Support against 5.0 for Piko VMS. That said, the two scores are not equally well evidenced: Piko VMS has 26 ratings behind it against 2, so its average is the more settled of the two.

Verint Smart Support ships an update every 21 months, Piko VMS every 4 months. The most recent releases landed on October 15, 2026 and October 8, 2026 respectively.

## The numbers

| Metric | Verint Smart Support | Piko VMS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [5.0 (2 ratings)](https://appshunter.io/ios/app/verint-smart-support/id1242363327/reviews) | [5.0 (26 ratings)](https://appshunter.io/ios/app/piko-vms/id1458431603/reviews) |
| Number of ratings | 2 | **26** |
| Positive reviews | — | 100.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 21 months | **Every 4 months** |
| Monetization | Free | Free |
| Size | 50 MB | 138 MB |
| Requires iOS | **11.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Verint](https://appshunter.io/developer/569603957) | [Cook Solutions Group, Inc](https://appshunter.io/developer/1458431602) |

## What reviewers say

### Verint Smart Support

[App page](https://appshunter.io/ios/app/verint-smart-support/id1242363327)

Access customer service and support 24/7 on your mobile device. Get on-demand help with requests, training videos, troubleshooting, RMA, and warranty information.

**Highlights:** 24/7 on-demand support, Customer service connection, Training videos, Troubleshooting tips, RMA requests, Warranty status checks

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Piko VMS

[App page](https://appshunter.io/ios/app/piko-vms/id1458431603)

Access live and recorded video streams remotely from your connected devices. Manage cameras, search footage, and enjoy high-quality playback with a secure, low-latency network connection.

**Highlights:** Real-time video monitoring, Live and recorded playback, Remote device management, Secure, low-latency streaming, Streamlined search functionality, Fisheye camera dewarping

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Verint Smart Support free?

Verint Smart Support is free to download, with no in-app purchases.

### Is Piko VMS free?

Piko VMS is free to download, with no in-app purchases.

### Which has better reviews, Verint Smart Support or Piko VMS?

Verint Smart Support and Piko VMS are both rated 5.0 out of 5 on the App Store, from 2 and 26 ratings respectively.

### Do Verint Smart Support or Piko VMS have ads?

Neither Verint Smart Support nor Piko VMS shows ads.

### Which is updated more often, Verint Smart Support or Piko VMS?

Verint Smart Support ships an update every 21 months, and Piko VMS every 4 months. Most recently, Verint Smart Support was updated on October 15, 2026 and Piko VMS on October 8, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*