# Verint Smart Support vs MASmobile FLEX

The clearest difference is update cadence: MASmobile FLEX at every 3 weeks against Verint Smart Support's every 21 months. Verint Smart Support's advantage is iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Verint Smart Support ships an update every 21 months, MASmobile FLEX every 3 weeks. The most recent releases landed on August 18, 2026 and September 16, 2026 respectively.

## The numbers

| Metric | Verint Smart Support | MASmobile FLEX |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/verint-smart-support/id1242363327/reviews)** | — |
| Number of ratings | **2** | — |
| Positive reviews | — | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 21 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 50 MB | 79 MB |
| Requires iOS | **11.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Verint](https://appshunter.io/developer/569603957) | [Honeywell International, Inc.](https://appshunter.io/developer/311222963) |

## What reviewers say

### Verint Smart Support

[App page](https://appshunter.io/ios/app/verint-smart-support/id1242363327)

Access customer service and support 24/7 on your mobile device. Get on-demand help with requests, training videos, troubleshooting, RMA, and warranty information.

**Highlights:** 24/7 on-demand support, Customer service connection, Training videos, Troubleshooting tips, RMA requests, Warranty status checks

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### MASmobile FLEX

[App page](https://appshunter.io/ios/app/masmobile-flex/id1517999227)

Manage customer data, place systems on or off test, and view event and zone history from a mobile device. This app requires MASterMind EX services and is designed for authorized central station personnel and dealers.

**Highlights:** Manage customer data, Place systems on/off test, View system event history, View test history, View system zones, Light and dark interface styles, Biometric login support

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Verint Smart Support free?

Verint Smart Support is free to download, with no in-app purchases.

### Is MASmobile FLEX free?

MASmobile FLEX is free to download, with no in-app purchases.

### Do Verint Smart Support or MASmobile FLEX have ads?

Neither Verint Smart Support nor MASmobile FLEX shows ads.

### Which is updated more often, Verint Smart Support or MASmobile FLEX?

Verint Smart Support ships an update every 21 months, and MASmobile FLEX every 3 weeks. Most recently, Verint Smart Support was updated on August 18, 2026 and MASmobile FLEX on September 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*