# Verint Smart Support vs BlueDiamond™ Toolkit

The clearest difference is rating: Verint Smart Support at 5.0 against BlueDiamond™ Toolkit's 3.5. Verint Smart Support also leads on iOS requirement (11.0 vs 13.0). BlueDiamond™ Toolkit's advantage is update cadence (every 5 months vs every 21 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Verint Smart Support holds the better App Store score, 5.0 against 3.5. Both are backed by a comparable volume of ratings — 2 and 2 respectively.

Verint Smart Support ships an update every 21 months, BlueDiamond™ Toolkit every 5 months. The most recent releases landed on August 18, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | Verint Smart Support | BlueDiamond™ Toolkit |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (2 ratings)](https://appshunter.io/ios/app/verint-smart-support/id1242363327/reviews)** | [3.5 (2 ratings)](https://appshunter.io/ios/app/bluediamond-toolkit/id1531349141/reviews) |
| Number of ratings | 2 | 2 |
| Positive reviews | — | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 21 months | **Every 5 months** |
| Monetization | Free | Free |
| Size | 50 MB | 17 MB |
| Requires iOS | **11.0** | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Verint](https://appshunter.io/developer/569603957) | [Carrier Fire & Security Americas Corporation](https://appshunter.io/developer/451636050) |

## What reviewers say

### Verint Smart Support

[App page](https://appshunter.io/ios/app/verint-smart-support/id1242363327)

Access customer service and support 24/7 on your mobile device. Get on-demand help with requests, training videos, troubleshooting, RMA, and warranty information.

**Highlights:** 24/7 on-demand support, Customer service connection, Training videos, Troubleshooting tips, RMA requests, Warranty status checks

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### BlueDiamond™ Toolkit

[App page](https://appshunter.io/ios/app/bluediamond-toolkit/id1531349141)

This app simplifies the setup of multi-technology readers for installers. It uses Bluetooth to connect directly from a mobile device, eliminating the need for extra hardware. Users can assign names, modify settings, and manage reader assignments.

**Highlights:** Commission multi-technology readers, Assign user-friendly reader names, Modify and update existing reader settings, Direct Bluetooth connection from mobile device, Eliminates need for Bluetooth dongle

**In-app purchases:** none


## Frequently asked questions

### Is Verint Smart Support free?

Verint Smart Support is free to download, with no in-app purchases.

### Is BlueDiamond™ Toolkit free?

BlueDiamond™ Toolkit is free to download, with no in-app purchases.

### Which has better reviews, Verint Smart Support or BlueDiamond™ Toolkit?

Verint Smart Support is rated higher. Verint Smart Support averages 5.0 out of 5 from 2 ratings, while BlueDiamond™ Toolkit averages 3.5 from 2 ratings.

### Do Verint Smart Support or BlueDiamond™ Toolkit have ads?

Neither Verint Smart Support nor BlueDiamond™ Toolkit shows ads.

### Which is updated more often, Verint Smart Support or BlueDiamond™ Toolkit?

Verint Smart Support ships an update every 21 months, and BlueDiamond™ Toolkit every 5 months. Most recently, Verint Smart Support was updated on August 18, 2026 and BlueDiamond™ Toolkit on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*