# Cockpit ITSM vs SoftBCom Service Desk Mobile

The clearest difference is iOS requirement: SoftBCom Service Desk Mobile at 15.0 against Cockpit ITSM's 18.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | Cockpit ITSM | SoftBCom Service Desk Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | — |
| Size | 71 MB | 55 MB |
| Requires iOS | 18.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Cockpit ITSM](https://appshunter.io/developer/1160714322) | [SoftBCom Berlin GmbH](https://appshunter.io/developer/1657707872) |

## What reviewers say

### Cockpit ITSM

[App page](https://appshunter.io/ios/app/cockpit-itsm/id1245097662)

This comprehensive IT service management solution integrates ticketing, asset tracking, task scheduling, and monitoring. It offers a self-service portal, ITIL-aligned incident and change management, and robust asset inventory. The platform also includes monitoring capabilities for various systems and analytics for service delivery.

**Highlights:** Service desk ticketing, Asset management (CMDB), Task scheduling, System monitoring, Knowledge base, Workflow automation, Analytics and reporting

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### SoftBCom Service Desk Mobile

[App page](https://appshunter.io/ios/app/softbcom-service-desk-mobile/id6444895649)

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Cockpit ITSM free?

Cockpit ITSM is free to download, with no in-app purchases.

### Is SoftBCom Service Desk Mobile free?

SoftBCom Service Desk Mobile is free to download, with no in-app purchases.

### Do Cockpit ITSM or SoftBCom Service Desk Mobile have ads?

Neither Cockpit ITSM nor SoftBCom Service Desk Mobile shows ads.

### Which is updated more often, Cockpit ITSM or SoftBCom Service Desk Mobile?

Cockpit ITSM ships an update every 2 months, and SoftBCom Service Desk Mobile every 2 months. Most recently, Cockpit ITSM was updated on November 2, 2026 and SoftBCom Service Desk Mobile on November 7, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*