# AskNicely vs Qualtrics XM

The clearest difference is rating: Qualtrics XM at 4.7 against AskNicely's 2.1. Qualtrics XM also leads on ratings volume (1.7K vs 47). AskNicely's advantage is review sentiment (42% vs 33%) and iOS requirement (16.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Qualtrics XM holds the better App Store score, 4.7 against 2.1. That said, the two scores are not equally well evidenced: Qualtrics XM has 1.7K ratings behind it against 47, so its average is the more settled of the two. Written reviews complicate that: 42% of AskNicely's written reviews are positive against 33% of Qualtrics XM's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 4, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | AskNicely | Qualtrics XM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (47 ratings)](https://appshunter.io/ios/app/asknicely/id1246475849/reviews) | **[4.7 (1.7K ratings)](https://appshunter.io/ios/app/qualtrics-xm/id1319935291/reviews)** |
| Number of ratings | 47 | **1.7K** |
| Positive reviews | **42.1% of reviews** | 32.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free | Free |
| Size | 47 MB | 30 MB |
| Requires iOS | **16.0** | 18.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [AskNicely](https://appshunter.io/developer/1246475848) | [Qualtrics, LLC](https://appshunter.io/developer/1785894774) |

## What reviewers say

### AskNicely

[App page](https://appshunter.io/ios/app/asknicely/id1246475849)

This AI-powered platform helps businesses manage customer experience by collecting and responding to feedback in real-time. It identifies areas for improvement, suggests focus areas for teams, and helps set company-wide growth goals.

**Highlights:** Real-time customer feedback collection, AI-powered customer experience management, CSAT and NPS performance tracking, Actionable feedback with templates and workflows, Team focus areas and coaching tips, Goal setting for business growth

**Features:** Vision Pro support

**In-app purchases:** none


### Qualtrics XM

[App page](https://appshunter.io/ios/app/qualtrics-xm/id1319935291)

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

**Highlights:** Real-time experience monitoring, Role-based dashboards, Ticket management, Real-time notifications, Customer response analysis, Advanced analytics

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick access
- 👍 User-friendly
- 💡 Useful reporting features
- 🚀 Efficient tool
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Crashes/freezes
- 🐛 Doesn't load/load issues
- 🐛 Bugs after updates
- 🐛 Notifications not working
- 🔒 Login issues

**Reported bugs**

- Crashes when selecting government option
- Dropdown options not visible
- Metrics not loading properly

**Requested features**

- Up-to-date data
- Landscape view for mobile
- Individual logins
- More dashboard features
- Screenshot functionality


## Frequently asked questions

### Is AskNicely free?

AskNicely is free to download, with no in-app purchases.

### Is Qualtrics XM free?

Qualtrics XM is free to download, with no in-app purchases.

### Which has better reviews, AskNicely or Qualtrics XM?

Qualtrics XM is rated higher. AskNicely averages 2.1 out of 5 from 47 ratings, while Qualtrics XM averages 4.7 from 1.7K ratings.

### Do AskNicely or Qualtrics XM have ads?

Neither AskNicely nor Qualtrics XM shows ads.

### Which is updated more often, AskNicely or Qualtrics XM?

AskNicely ships an update monthly, and Qualtrics XM monthly. Most recently, AskNicely was updated on September 4, 2026 and Qualtrics XM on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*