# Mysa vs Aspen 311

The clearest difference is rating: Aspen 311 at 5.0 against Mysa's 3.8. Aspen 311 also leads on monetization model (free vs free with in-app purchases). Mysa's advantage is update cadence (every 4 weeks vs every 7 months) and ratings volume (587 vs 6). On price, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Aspen 311 holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: Mysa has 587 ratings behind it against 6, so its average is the more settled of the two.

Mysa ships an update every 4 weeks, Aspen 311 every 7 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Mysa | Aspen 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.8 (587 ratings)](https://appshunter.io/ios/app/mysa/id1250453565/reviews) | **[5.0 (6 ratings)](https://appshunter.io/ios/app/aspen-311/id1625902791/reviews)** |
| Number of ratings | **587** | 6 |
| Positive reviews | 30.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 7 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 58 MB | 145 MB |
| Requires iOS | **15.1** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 12+ |
| Developer | [Empowered Homes Inc.](https://appshunter.io/developer/1250453564) | [City of Aspen](https://appshunter.io/developer/1625902793) |

## What reviewers say

### Mysa

[App page](https://appshunter.io/ios/app/mysa/id1250453565)

Control your home's heating and cooling remotely, set schedules, and monitor energy usage to save money and energy. Integrates with smart home platforms for seamless control.

**Highlights:** Remote access from anywhere, Customizable heating/cooling schedules, Geofencing for occupancy detection, Energy usage monitoring, Smart home platform integration, Shared access control, Vacation mode

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great product
- 🚀 Excellent thermostats
- 🚀 Allows more metrics than Nest
- 🚀 Excellent HomeKit integration
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Buggy app
- 🐛 Crashes frequently
- 🐛 Unreliable connectivity
- 🐛 Inconsistent user experience
- 🔋 Drains battery

**Reported bugs**

- App crashes when changing schedules
- Thermostat settings not syncing properly
- Geofencing not working as expected
- Incompatibility with newer iOS versions
- Inability to add new devices

**Requested features**

- Dark mode option
- Brightness control scheduling
- Improved HomeKit integration
- Ability to disable display
- Geofencing improvements


### Aspen 311

[App page](https://appshunter.io/ios/app/aspen-311/id1625902791)

Easily connect with your local government to report non-emergency issues, ask questions, or share feedback. Submit your location via GPS, upload media, and track the status of your requests for a transparent and responsive civic experience.

**Highlights:** Report non-emergency concerns, Submit location via GPS, Upload photos and videos, Track submitted reports, Receive status updates, View neighborhood issues

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Mysa free?

Mysa is free to download, with no in-app purchases.

### Is Aspen 311 free?

Aspen 311 is free to download, with no in-app purchases.

### Which has better reviews, Mysa or Aspen 311?

Aspen 311 is rated higher. Mysa averages 3.8 out of 5 from 587 ratings, while Aspen 311 averages 5.0 from 6 ratings.

### Do Mysa or Aspen 311 have ads?

Neither Mysa nor Aspen 311 shows ads.

### Which is updated more often, Mysa or Aspen 311?

Mysa ships an update every 4 weeks, and Aspen 311 every 7 months. Most recently, Mysa was updated on October 29, 2026 and Aspen 311 on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*