# Shuttle Express vs Metro Flex

The clearest difference is review sentiment: Metro Flex at 43% against Shuttle Express's 0%. Metro Flex also leads on rating (4.6 vs 1.3) and update cadence (every 4 weeks vs every 16 months). Shuttle Express's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Metro Flex holds the better App Store score, 4.6 against 1.3. That said, the two scores are not equally well evidenced: Metro Flex has 1K ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 0% of Shuttle Express's written reviews are positive against 43% of Metro Flex's.

Shuttle Express ships an update every 16 months, Metro Flex every 4 weeks. The most recent releases landed on September 29, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | Shuttle Express | Metro Flex |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.3 (32 ratings)](https://appshunter.io/ios/app/shuttle-express/id1253540572/reviews) | **[4.6 (1K ratings)](https://appshunter.io/ios/app/metro-flex/id6444106298/reviews)** |
| Number of ratings | 32 | **1K** |
| Positive reviews | 0.0% of reviews | **42.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 16 months | **Every 4 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 44 MB | 131 MB |
| Requires iOS | **12.0** | 15.0 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Shuttle Expresss Inc.](https://appshunter.io/developer/1253540571) | [Via Transportation, Inc.](https://appshunter.io/developer/657777018) |

## What reviewers say

### Shuttle Express

[App page](https://appshunter.io/ios/app/shuttle-express/id1253540572)

Book various ground transportation options, including sedans, vans, and coach buses, for stress-free travel. Receive real-time updates on your driver's arrival and fare details. Serves locations throughout Puget Sound.

**Highlights:** Book sedans, SUVs, and limos, Reserve 14-55 passenger coach buses, Book 10-14 passenger private vans, Get driver and vehicle details, View booking information, See estimated fare

**Features:** macOS Compatibility

**In-app purchases:** none


### Metro Flex

[App page](https://appshunter.io/ios/app/metro-flex/id6444106298)

This app provides on-demand transit within a designated service area. Book a ride from your phone and get picked up at a nearby corner for the same price as a bus trip. Enjoy convenient and fast transportation.

**Highlights:** On-demand ride booking, Nearby pick-up locations, Affordable fares, ORCA card integration, Youth ride free

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and helpful service
- 👍 Kind and punctual drivers
- 💡 Affordable transportation option
- 👍 Easy to use app

**What reviewers complain about**

- 🐛 Unreliable app with glitches
- ⏱️ Long wait times and unpredictable arrival times
- 🚗 Not enough drivers/vehicles to meet demand
- 🗺️ Limited service area coverage

**Reported bugs**

- App crashing and freezing issues
- Inaccurate GPS and location tracking
- Inconsistent service hours and availability
- Billing and account management problems

**Requested features**

- Ability to schedule rides in advance
- Option to choose preferred pickup location
- Real-time driver updates and communication
- Integration with other transit options


## Frequently asked questions

### Is Shuttle Express free?

Shuttle Express is free to download, with no in-app purchases.

### Is Metro Flex free?

Metro Flex is free to download, with no in-app purchases.

### Which has better reviews, Shuttle Express or Metro Flex?

Metro Flex is rated higher. Shuttle Express averages 1.3 out of 5 from 32 ratings, while Metro Flex averages 4.6 from 1K ratings.

### Do Shuttle Express or Metro Flex have ads?

Neither Shuttle Express nor Metro Flex shows ads.

### Which is updated more often, Shuttle Express or Metro Flex?

Shuttle Express ships an update every 16 months, and Metro Flex every 4 weeks. Most recently, Shuttle Express was updated on September 29, 2026 and Metro Flex on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*