# Smartsupp vs REVE Chat

The clearest difference is review sentiment: REVE Chat at 100% against Smartsupp's 51%. REVE Chat also leads on rating (5.0 vs 4.1) and in-app purchases (none vs 12). Smartsupp's advantage is ratings volume (143 vs 2) and update cadence (monthly vs every 3 months). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. REVE Chat asks for nothing beyond the download.

REVE Chat holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Smartsupp has 143 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 51% of Smartsupp's written reviews are positive against 100% of REVE Chat's.

Smartsupp ships an update monthly, REVE Chat every 3 months. The most recent releases landed on September 22, 2026 and September 10, 2026 respectively.

## The numbers

| Metric | Smartsupp | REVE Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (143 ratings)](https://appshunter.io/ios/app/smartsupp/id1258723897/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/reve-chat/id1350650407/reviews)** |
| Number of ratings | **143** | 2 |
| Positive reviews | 50.9% of reviews | **100.0% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Monthly** | Every 3 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 60 MB | 112 MB |
| Requires iOS | **14.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Smartsupp.com, s.r.o.](https://appshunter.io/developer/1293819674) | [REVE CHAT PTE. LTD.](https://appshunter.io/developer/1521218492) |

## What reviewers say

### Smartsupp

[App page](https://appshunter.io/ios/app/smartsupp/id1258723897)

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

**Highlights:** AI chat assistants, Unified chat inbox, Automated messages & chatbots, Lead generation tools, Performance reports, Customer satisfaction insights

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (11)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Standard Package Monthly | $17.99 | per month |
| Standard Package Monthly | $30.99 | per month |
| Standard Package Monthly | $34.99 | per month |
| Pro Package Monthly | $36.90 | per month |
| Standard Package Monthly | $59.99 | per month |
| Pro Package Monthly | $72.99 | per month |
| Standard Package Annual | $144.99 | per year |
| Standard Package Annual | $259.00 | per year |
| Standard Package Annual | $284.99 | per year |
| Pro Package Annual | $349.00 | per year |
| Pro Package Annual | $699.99 | per year |

**What reviewers like**

- 👍 Easy to use
- 🚀 Fast and reliable
- ✅ Useful for live chat support
- 💻 Works well on PC
- ✨ Good free version

**What reviewers complain about**

- 🐛 Frequent crashes
- ❌ Poor support
- 📱 App not working on iOS
- ⚠️ Scam alert (user reported)
- 💸 High subscription fees

**Reported bugs**

- App crashes on startup
- Cannot log in
- Chat not working
- Messages not received
- Notifications not working

**Requested features**

- Allow writing messages when customer is offline
- Option to set status to offline
- Red badge for unread messages
- Repeat notifications for new chats
- Pre-chat options


### REVE Chat

[App page](https://appshunter.io/ios/app/reve-chat/id1350650407)

Connect with customers in real-time through an omni-channel platform. Offer instant support, manage conversations, and provide personalized assistance via text, voice, and video calls. Stay engaged on the go with push notifications and file sharing.

**Highlights:** Real-time chat and conversation management, Whisper mode for agent guidance, Detailed visitor profiles and history, Omni-channel support, Instant text and voice messaging, Audio and video call support, Push notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Smartsupp free?

Smartsupp is free to download, with in-app purchases available.

### Is REVE Chat free?

REVE Chat is free to download, with no in-app purchases.

### Which has better reviews, Smartsupp or REVE Chat?

REVE Chat is rated higher. Smartsupp averages 4.1 out of 5 from 143 ratings, while REVE Chat averages 5.0 from 2 ratings.

### Do Smartsupp or REVE Chat have ads?

Neither Smartsupp nor REVE Chat shows ads.

### Which is updated more often, Smartsupp or REVE Chat?

Smartsupp ships an update monthly, and REVE Chat every 3 months. Most recently, Smartsupp was updated on September 22, 2026 and REVE Chat on September 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*