# Smartsupp vs Subiz

The clearest difference is rating: Subiz at 5.0 against Smartsupp's 4.1. Subiz also leads on in-app purchases (none vs 12) and update cadence (every 4 days vs monthly). Smartsupp's advantage is ratings volume (143 vs 3) and review sentiment (51% vs 40%). On price and ads there is nothing between them.

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. Subiz asks for nothing beyond the download.

Subiz holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Smartsupp has 143 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 51% of Smartsupp's written reviews are positive against 40% of Subiz's, so the app with the better star average is not the one people write more warmly about.

Smartsupp ships an update monthly, Subiz every 4 days. The most recent releases landed on October 18, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | Smartsupp | Subiz |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (143 ratings)](https://appshunter.io/ios/app/smartsupp/id1258723897/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/subiz/id1414797772/reviews)** |
| Number of ratings | **143** | 3 |
| Positive reviews | **51.4% of reviews** | 40.0% of reviews |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Monthly | **Every 4 days** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 60 MB | 79 MB |
| Requires iOS | **14.0** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [Smartsupp.com, s.r.o.](https://appshunter.io/developer/1293819674) | [VietnamBiz Online Solutions Corporation](https://appshunter.io/developer/1414797771) |

## What reviewers say

### Smartsupp

[App page](https://appshunter.io/ios/app/smartsupp/id1258723897)

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

**Highlights:** AI chat assistants, Unified chat inbox, Automated messages & chatbots, Lead generation tools, Performance reports, Customer satisfaction insights

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (11)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Standard Package Monthly | $17.99 | per month |
| Standard Package Monthly | $30.99 | per month |
| Standard Package Monthly | $34.99 | per month |
| Pro Package Monthly | $36.90 | per month |
| Standard Package Monthly | $59.99 | per month |
| Pro Package Monthly | $72.99 | per month |
| Standard Package Annual | $144.99 | per year |
| Standard Package Annual | $259.00 | per year |
| Standard Package Annual | $284.99 | per year |
| Pro Package Annual | $349.00 | per year |
| Pro Package Annual | $699.99 | per year |

**What reviewers like**

- 👍 Easy to use
- 🚀 Fast and reliable
- ✅ Useful for live chat support
- 💻 Works well on PC
- ✨ Good free version

**What reviewers complain about**

- 🐛 Frequent crashes
- ❌ Poor support
- 📱 App not working on iOS
- ⚠️ Scam alert (user reported)
- 💸 High subscription fees

**Reported bugs**

- App crashes on startup
- Cannot log in
- Chat not working
- Messages not received
- Notifications not working

**Requested features**

- Allow writing messages when customer is offline
- Option to set status to offline
- Red badge for unread messages
- Repeat notifications for new chats
- Pre-chat options


### Subiz

[App page](https://appshunter.io/ios/app/subiz/id1414797772)

This platform enhances business-customer interactions for sales, support, and marketing. It offers innovative solutions to facilitate convenient and effective communication globally. The service is dedicated to exceeding expectations through continuous research and development.

**Highlights:** Customer communication platform, Global business solutions, Sales interaction, Customer support, Marketing tools, Management features

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Smartsupp free?

Smartsupp is free to download, with in-app purchases available.

### Is Subiz free?

Subiz is free to download, with no in-app purchases.

### Which has better reviews, Smartsupp or Subiz?

Subiz is rated higher. Smartsupp averages 4.1 out of 5 from 143 ratings, while Subiz averages 5.0 from 3 ratings.

### Do Smartsupp or Subiz have ads?

Neither Smartsupp nor Subiz shows ads.

### Which is updated more often, Smartsupp or Subiz?

Smartsupp ships an update monthly, and Subiz every 4 days. Most recently, Smartsupp was updated on October 18, 2026 and Subiz on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*