# Smartsupp vs Panel Admin

The clearest difference is rating: Panel Admin at 5.0 against Smartsupp's 4.1. Panel Admin also leads on review sentiment (88% vs 51%) and in-app purchases (none vs 12). Smartsupp's advantage is ratings volume (143 vs 3). On price, update cadence, ads and device support there is nothing between them.

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. Panel Admin asks for nothing beyond the download.

Panel Admin holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Smartsupp has 143 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 51% of Smartsupp's written reviews are positive against 88% of Panel Admin's.

Smartsupp ships an update monthly, Panel Admin fortnightly. The most recent releases landed on September 28, 2026 and October 2, 2026 respectively.

## The numbers

| Metric | Smartsupp | Panel Admin |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (143 ratings)](https://appshunter.io/ios/app/smartsupp/id1258723897/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/panel-admin/id6599856183/reviews)** |
| Number of ratings | **143** | 3 |
| Positive reviews | 50.9% of reviews | **87.5% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Monthly | **Fortnightly** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 60 MB | 69 MB |
| Requires iOS | 14.0 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Smartsupp.com, s.r.o.](https://appshunter.io/developer/1293819674) | [Perfect Panel](https://appshunter.io/developer/1760780266) |

## What reviewers say

### Smartsupp

[App page](https://appshunter.io/ios/app/smartsupp/id1258723897)

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

**Highlights:** AI chat assistants, Unified chat inbox, Automated messages & chatbots, Lead generation tools, Performance reports, Customer satisfaction insights

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (11)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Standard Package Monthly | $17.99 | per month |
| Standard Package Monthly | $30.99 | per month |
| Standard Package Monthly | $34.99 | per month |
| Pro Package Monthly | $36.90 | per month |
| Standard Package Monthly | $59.99 | per month |
| Pro Package Monthly | $72.99 | per month |
| Standard Package Annual | $144.99 | per year |
| Standard Package Annual | $259.00 | per year |
| Standard Package Annual | $284.99 | per year |
| Pro Package Annual | $349.00 | per year |
| Pro Package Annual | $699.99 | per year |

**What reviewers like**

- 👍 Easy to use
- 🚀 Fast and reliable
- ✅ Useful for live chat support
- 💻 Works well on PC
- ✨ Good free version

**What reviewers complain about**

- 🐛 Frequent crashes
- ❌ Poor support
- 📱 App not working on iOS
- ⚠️ Scam alert (user reported)
- 💸 High subscription fees

**Reported bugs**

- App crashes on startup
- Cannot log in
- Chat not working
- Messages not received
- Notifications not working

**Requested features**

- Allow writing messages when customer is offline
- Option to set status to offline
- Red badge for unread messages
- Repeat notifications for new chats
- Pre-chat options


### Panel Admin

[App page](https://appshunter.io/ios/app/panel-admin/id6599856183)

Manage your panel services on the go. Track payments, handle orders, and provide user support through tickets. This mobile app offers essential administrative control for your services anytime, anywhere.

**Highlights:** Payment tracking, Order management, Ticket support, Service control, Mobile access

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Smartsupp free?

Smartsupp is free to download, with in-app purchases available.

### Is Panel Admin free?

Panel Admin is free to download, with no in-app purchases.

### Which has better reviews, Smartsupp or Panel Admin?

Panel Admin is rated higher. Smartsupp averages 4.1 out of 5 from 143 ratings, while Panel Admin averages 5.0 from 3 ratings.

### Do Smartsupp or Panel Admin have ads?

Neither Smartsupp nor Panel Admin shows ads.

### Which is updated more often, Smartsupp or Panel Admin?

Smartsupp ships an update monthly, and Panel Admin fortnightly. Most recently, Smartsupp was updated on September 28, 2026 and Panel Admin on October 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*