# Smartsupp vs Business Suite Pro

The clearest difference is in-app purchases: Business Suite Pro at none against Smartsupp's 12. On price, update cadence, ads and device support there is nothing between them.

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. Business Suite Pro asks for nothing beyond the download.

Smartsupp ships an update monthly, Business Suite Pro every 2 months. The most recent releases landed on October 18, 2026 and October 5, 2026 respectively.

## The numbers

| Metric | Smartsupp | Business Suite Pro |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (143 ratings)](https://appshunter.io/ios/app/smartsupp/id1258723897/reviews)** | — |
| Number of ratings | **143** | — |
| Positive reviews | 51.4% of reviews | — |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free with in-app purchases | — |
| Size | 60 MB | 37 MB |
| Requires iOS | **14.0** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Smartsupp.com, s.r.o.](https://appshunter.io/developer/1293819674) | [Baron Technologies Corp](https://appshunter.io/developer/1548249294) |

## What reviewers say

### Smartsupp

[App page](https://appshunter.io/ios/app/smartsupp/id1258723897)

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

**Highlights:** AI chat assistants, Unified chat inbox, Automated messages & chatbots, Lead generation tools, Performance reports, Customer satisfaction insights

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (11)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Standard Package Monthly | $17.99 | per month |
| Standard Package Monthly | $30.99 | per month |
| Standard Package Monthly | $34.99 | per month |
| Pro Package Monthly | $36.90 | per month |
| Standard Package Monthly | $59.99 | per month |
| Pro Package Monthly | $72.99 | per month |
| Standard Package Annual | $144.99 | per year |
| Standard Package Annual | $259.00 | per year |
| Standard Package Annual | $284.99 | per year |
| Pro Package Annual | $349.00 | per year |
| Pro Package Annual | $699.99 | per year |

**What reviewers like**

- 👍 Easy to use
- 🚀 Fast and reliable
- ✅ Useful for live chat support
- 💻 Works well on PC
- ✨ Good free version

**What reviewers complain about**

- 🐛 Frequent crashes
- ❌ Poor support
- 📱 App not working on iOS
- ⚠️ Scam alert (user reported)
- 💸 High subscription fees

**Reported bugs**

- App crashes on startup
- Cannot log in
- Chat not working
- Messages not received
- Notifications not working

**Requested features**

- Allow writing messages when customer is offline
- Option to set status to offline
- Red badge for unread messages
- Repeat notifications for new chats
- Pre-chat options


### Business Suite Pro

[App page](https://appshunter.io/ios/app/business-suite-pro/id6743123716)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Smartsupp free?

Smartsupp is free to download, with in-app purchases available.

### Is Business Suite Pro free?

Business Suite Pro is free to download, with no in-app purchases.

### Do Smartsupp or Business Suite Pro have ads?

Neither Smartsupp nor Business Suite Pro shows ads.

### Which is updated more often, Smartsupp or Business Suite Pro?

Smartsupp ships an update monthly, and Business Suite Pro every 2 months. Most recently, Smartsupp was updated on October 18, 2026 and Business Suite Pro on October 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*