# Smartsupp vs Alora Suite

The clearest difference is rating: Smartsupp at 4.1 against Alora Suite's 3.0. Smartsupp also leads on ratings volume (142 vs 2). Alora Suite's advantage is in-app purchases (none vs 12). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. Alora Suite asks for nothing beyond the download.

Smartsupp holds the better App Store score, 4.1 against 3.0. That said, the two scores are not equally well evidenced: Smartsupp has 142 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 51% of Smartsupp's written reviews are positive against 50% of Alora Suite's.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Smartsupp | Alora Suite |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (142 ratings)](https://appshunter.io/ios/app/smartsupp/id1258723897/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/alora-suite/id6751132641/reviews) |
| Number of ratings | **142** | 2 |
| Positive reviews | **51.4% of reviews** | 50.0% of reviews |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free with in-app purchases | **Free** |
| Size | 60 MB | 52 MB |
| Requires iOS | **14.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Smartsupp.com, s.r.o.](https://appshunter.io/developer/1293819674) | [SineriS](https://appshunter.io/developer/1833612969) |

## What reviewers say

### Smartsupp

[App page](https://appshunter.io/ios/app/smartsupp/id1258723897)

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

**Highlights:** AI chat assistants, Unified chat inbox, Automated messages & chatbots, Lead generation tools, Performance reports, Customer satisfaction insights

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (11)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Standard Package Monthly | $17.99 | per month |
| Standard Package Monthly | $30.99 | per month |
| Standard Package Monthly | $34.99 | per month |
| Pro Package Monthly | $36.90 | per month |
| Standard Package Monthly | $59.99 | per month |
| Pro Package Monthly | $72.99 | per month |
| Standard Package Annual | $144.99 | per year |
| Standard Package Annual | $259.00 | per year |
| Standard Package Annual | $284.99 | per year |
| Pro Package Annual | $349.00 | per year |
| Pro Package Annual | $699.99 | per year |

**What reviewers like**

- 👍 Easy to use
- 🚀 Fast and reliable
- ✅ Useful for live chat support
- 💻 Works well on PC
- ✨ Good free version

**What reviewers complain about**

- 🐛 Frequent crashes
- ❌ Poor support
- 📱 App not working on iOS
- ⚠️ Scam alert (user reported)
- 💸 High subscription fees

**Reported bugs**

- App crashes on startup
- Cannot log in
- Chat not working
- Messages not received
- Notifications not working

**Requested features**

- Allow writing messages when customer is offline
- Option to set status to offline
- Red badge for unread messages
- Repeat notifications for new chats
- Pre-chat options


### Alora Suite

[App page](https://appshunter.io/ios/app/alora-suite/id6751132641)

Streamline business communications with a unified platform for SMS, voice calls, e-faxes, and contact management. Operate smarter and more efficiently with a mobile-first experience designed for modern workplaces.

**Highlights:** Business SMS with media attachments, E-fax sending and receiving, Voice call history and monitoring, Integrated contact management, Multiple business number support, Dark and light mode options

**In-app purchases:** none


## Frequently asked questions

### Is Smartsupp free?

Smartsupp is free to download, with in-app purchases available.

### Is Alora Suite free?

Alora Suite is free to download, with no in-app purchases.

### Which has better reviews, Smartsupp or Alora Suite?

Smartsupp is rated higher. Smartsupp averages 4.1 out of 5 from 142 ratings, while Alora Suite averages 3.0 from 2 ratings.

### Do Smartsupp or Alora Suite have ads?

Neither Smartsupp nor Alora Suite shows ads.

### Which is updated more often, Smartsupp or Alora Suite?

Smartsupp ships an update monthly, and Alora Suite monthly. Most recently, Smartsupp was updated on October 26, 2026 and Alora Suite on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*