# Smartsupp vs OrderLynq

The clearest difference is in-app purchases: OrderLynq at none against Smartsupp's 12. OrderLynq also leads on update cadence (every 11 days vs monthly). On price, ads, device support and iOS requirement there is nothing between them.

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. OrderLynq asks for nothing beyond the download.

Smartsupp ships an update monthly, OrderLynq every 11 days. The most recent releases landed on October 18, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | Smartsupp | OrderLynq |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (143 ratings)](https://appshunter.io/ios/app/smartsupp/id1258723897/reviews)** | — |
| Number of ratings | **143** | — |
| Positive reviews | 51.4% of reviews | — |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Monthly | **Every 11 days** |
| Monetization | Free with in-app purchases | — |
| Size | 60 MB | 39 MB |
| Requires iOS | **14.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Smartsupp.com, s.r.o.](https://appshunter.io/developer/1293819674) | [NorthDock B.V.](https://appshunter.io/developer/1896662029) |

## What reviewers say

### Smartsupp

[App page](https://appshunter.io/ios/app/smartsupp/id1258723897)

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

**Highlights:** AI chat assistants, Unified chat inbox, Automated messages & chatbots, Lead generation tools, Performance reports, Customer satisfaction insights

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (11)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Standard Package Monthly | $17.99 | per month |
| Standard Package Monthly | $30.99 | per month |
| Standard Package Monthly | $34.99 | per month |
| Pro Package Monthly | $36.90 | per month |
| Standard Package Monthly | $59.99 | per month |
| Pro Package Monthly | $72.99 | per month |
| Standard Package Annual | $144.99 | per year |
| Standard Package Annual | $259.00 | per year |
| Standard Package Annual | $284.99 | per year |
| Pro Package Annual | $349.00 | per year |
| Pro Package Annual | $699.99 | per year |

**What reviewers like**

- 👍 Easy to use
- 🚀 Fast and reliable
- ✅ Useful for live chat support
- 💻 Works well on PC
- ✨ Good free version

**What reviewers complain about**

- 🐛 Frequent crashes
- ❌ Poor support
- 📱 App not working on iOS
- ⚠️ Scam alert (user reported)
- 💸 High subscription fees

**Reported bugs**

- App crashes on startup
- Cannot log in
- Chat not working
- Messages not received
- Notifications not working

**Requested features**

- Allow writing messages when customer is offline
- Option to set status to offline
- Red badge for unread messages
- Repeat notifications for new chats
- Pre-chat options


### OrderLynq

[App page](https://appshunter.io/ios/app/orderlynq/id6769477865)

**In-app purchases:** none


## Frequently asked questions

### Is Smartsupp free?

Smartsupp is free to download, with in-app purchases available.

### Is OrderLynq free?

OrderLynq is free to download, with no in-app purchases.

### Do Smartsupp or OrderLynq have ads?

Neither Smartsupp nor OrderLynq shows ads.

### Which is updated more often, Smartsupp or OrderLynq?

Smartsupp ships an update monthly, and OrderLynq every 11 days. Most recently, Smartsupp was updated on October 18, 2026 and OrderLynq on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*