# Meross vs Narwal

The clearest difference is rating: Meross at 4.5 against Narwal's 3.7. Meross also leads on review sentiment (78% vs 41%) and ratings volume (7.8K vs 617). Narwal's advantage is in-app purchases (none vs 8). On price, update cadence, ads and device support there is nothing between them.

Both are free to download. Meross sells 8 in-app purchases, starting at $0.99 per month. Narwal asks for nothing beyond the download.

Meross holds the better App Store score, 4.5 against 3.7. That said, the two scores are not equally well evidenced: Meross has 7.8K ratings behind it against 617, so its average is the more settled of the two. Written reviews point the same way: 78% of Meross's written reviews are positive against 41% of Narwal's.

Meross ships an update fortnightly, Narwal every 2 weeks. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | Meross | Narwal |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (7.8K ratings)](https://appshunter.io/ios/app/meross/id1260842951/reviews)** | [3.7 (617 ratings)](https://appshunter.io/ios/app/narwal/id1636748263/reviews) |
| Number of ratings | **7.8K** | 617 |
| Positive reviews | **78.0% of reviews** | 41.1% of reviews |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 2 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Size | 231 MB | 322 MB |
| Requires iOS | **13.0** | 15.1 |
| Devices | iPhone, iPod, Apple Watch | iPhone, iPod, Apple Watch |
| Age rating | 4+ | 4+ |
| Developer | [Chengdu Meross Technology Co.,Ltd.](https://appshunter.io/developer/1260842710) | [Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.](https://appshunter.io/developer/1462004351) |

## What reviewers say

### Meross

[App page](https://appshunter.io/ios/app/meross/id1260842951)

Control and manage a wide range of smart home devices remotely. Set schedules, create custom scenes, and integrate with voice assistants for automated control. Access troubleshooting guides, firmware updates, and community forums for support.

**Highlights:** Remote device control, Custom schedules and scenes, Voice assistant integration, Firmware updates, In-app hardware guides, Consumer forum

**Features:** Apple Watch app, Vision Pro support

**In-app purchases (8)**

| Purchase | Price | Billing |
| --- | --- | --- |
| 10 SMS for a month | $0.99 | per month |
| 优惠测试-月 | $1.99 | per month |
| 优惠测试-年 | $1.99 | per year |
| 优惠测试-周 | $1.99 | per 7 days |
| 30 SMS for a month | $2.49 | per month |
| 100 SMS for a month | $6.99 | per month |
| 30 SMS | $3.49 | one-time |
| 100 SMS | $9.99 | one-time |

**What reviewers like**

- 👍 Easy to use app
- 🚀 Reliable and stable performance
- 💡 Useful features like power consumption monitoring
- 🔒 Secure and private
- 🔌 Seamless integration with smart home platforms

**What reviewers complain about**

- 🐛 Occasional connectivity issues and device disconnections
- 🔧 Setup can be tricky at times
- 📱 Limited customization options in the app
- 🕰️ Routines and scheduling could be more flexible

**Reported bugs**

- Unreliable garage door status reporting
- Compatibility issues with iOS 16 updates
- Inconsistent device discovery and pairing

**Requested features**

- Add support for more smart home platforms
- Improve app interface and allow for more customization
- Enhance scheduling and automation features
- Provide more detailed energy consumption reporting


### Narwal

[App page](https://appshunter.io/ios/app/narwal/id1636748263)

Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.

**Highlights:** Remote control and monitoring, Multiple cleaning modes, Customized cleaning plans, Spot cleaning functionality, Map management with no-go zones, Customized cleaning reports

**Features:** macOS Compatibility, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great machine, easy to operate
- 👍 Dependable and helps with allergies
- 💡 Excellent app and device
- 👍 Fantastic cleaning performance
- 👍 Seamless on hardwood and carpets

**What reviewers complain about**

- 🐛 Mapping and room splitting issues
- 🐛 Connectivity problems with app
- 🐛 Buggy and unstable app
- 🐛 Difficult to use app interface
- 🐛 Lack of push notifications and status updates

**Reported bugs**

- App crashes and freezes
- Connectivity issues between app and robot
- Mapping errors and inability to edit maps
- Unreliable scheduling and cleaning tasks
- Unexpected robot behavior and getting stuck

**Requested features**

- Ability to split rooms and create custom zones
- Improved mapping and room editing features
- More scheduling options (e.g., every 2 weeks, monthly)
- Integration with voice assistants
- Ability to order replacement parts directly from the app


## Frequently asked questions

### Is Meross free?

Meross is free to download, with in-app purchases available.

### Is Narwal free?

Narwal is free to download, with no in-app purchases.

### Which has better reviews, Meross or Narwal?

Meross is rated higher. Meross averages 4.5 out of 5 from 7.8K ratings, while Narwal averages 3.7 from 617 ratings.

### Do Meross or Narwal have ads?

Neither Meross nor Narwal shows ads.

### Which is updated more often, Meross or Narwal?

Meross ships an update fortnightly, and Narwal every 2 weeks. Most recently, Meross was updated on September 23, 2026 and Narwal on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*