# CBP ROAM vs Haylup

The clearest difference is rating: Haylup at 4.9 against CBP ROAM's 3.3. Haylup also leads on review sentiment (67% vs 27%) and ratings volume (739 vs 125). CBP ROAM's advantage is update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Haylup holds the better App Store score, 4.9 against 3.3. That said, the two scores are not equally well evidenced: Haylup has 739 ratings behind it against 125, so its average is the more settled of the two. Written reviews point the same way: 27% of CBP ROAM's written reviews are positive against 67% of Haylup's.

CBP ROAM ships an update every 3 weeks, Haylup every 2 months. Both last shipped on October 30, 2026.

## The numbers

| Metric | CBP ROAM | Haylup |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.3 (125 ratings)](https://appshunter.io/ios/app/cbp-roam/id1263234017/reviews) | **[4.9 (739 ratings)](https://appshunter.io/ios/app/haylup/id1583347768/reviews)** |
| Number of ratings | 125 | **739** |
| Positive reviews | 26.5% of reviews | **66.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 291 MB | 196 MB |
| Requires iOS | **15.2** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [US Customs and Border Protection](https://appshunter.io/developer/948812863) | [Shevon Charles](https://appshunter.io/developer/1528463980) |

## What reviewers say

### CBP ROAM

[App page](https://appshunter.io/ios/app/cbp-roam/id1263234017)

This app allows pleasure boaters and eligible travelers arriving at remote locations to report their arrival online. It facilitates trip creation and may offer video inspections with a CBP Officer for eligible users.

**Highlights:** Online arrival reporting, Create trip details, Add travelers, Specify mode of travel, Report location, Video inspection eligibility, Push notifications for video chat

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Simplifies entry process
- 👍 Works well when functional
- 👍 Good for local boaters
- 👍 Video chat clearing works well
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 App will not open
- 🐛 Login issues
- 🐛 Update issues
- 🐛 Not supported/removed from AppStore

**Reported bugs**

- App crashes after update
- App will not open
- App crashes within one second of opening
- App closes immediately after opening
- App not letting user login

**Requested features**

- Add port of call button
- Allow letters in flight number
- Allow copy-paste for numbers
- Allow sharing travelers between users
- Add more instructions for numbers needed


### Haylup

[App page](https://appshunter.io/ios/app/haylup/id1583347768)

This ride-sharing platform connects users with reliable and safe transportation services. It offers seamless credit and debit card payments and utilizes computer-aided dispatch for efficient service. Ideal for those seeking professional and prompt rides for business or leisure.

**Highlights:** Reliable ride-sharing, Timely transportation, Safe services, Credit/debit card payments, Computer-aided dispatch

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick and efficient ride acceptance
- 👍 Easy-to-use app interface
- 💰 Affordable pricing compared to local taxis
- 👨‍✈️ Professional and courteous drivers
- 🌍 Reliable transportation solution for Grenada

**What reviewers complain about**

- 💳 Cannot edit payment methods in app
- 💸 Dynamic pricing based on time/day/location
- 👥 Limited passenger capacity restrictions
- 😠 Inconsistent customer service response
- 🚫 Difficult account deletion process

**Reported bugs**

- OTP verification code not arriving
- Unable to register or sign up
- Login errors preventing app access
- Referral code marked as required despite being optional
- Ride request spinner hangs after confirming destination

**Requested features**

- Profile editing capability for payment method changes
- Flexible passenger capacity options
- Email verification as alternative to OTP
- Improved customer support responsiveness
- Account deletion functionality


## Frequently asked questions

### Is CBP ROAM free?

CBP ROAM is free to download, with no in-app purchases.

### Is Haylup free?

Haylup is free to download, with no in-app purchases.

### Which has better reviews, CBP ROAM or Haylup?

Haylup is rated higher. CBP ROAM averages 3.3 out of 5 from 125 ratings, while Haylup averages 4.9 from 739 ratings.

### Do CBP ROAM or Haylup have ads?

Neither CBP ROAM nor Haylup shows ads.

### Which is updated more often, CBP ROAM or Haylup?

CBP ROAM ships an update every 3 weeks, and Haylup every 2 months. Most recently, CBP ROAM was updated on October 30, 2026 and Haylup on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*