# Entrata Facilities vs PointCentral Smart Properties

The clearest difference is rating: Entrata Facilities at 4.8 against PointCentral Smart Properties's 2.7. Entrata Facilities also leads on update cadence (every 2 weeks vs every 2 months) and review sentiment (35% vs 18%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Entrata Facilities holds the better App Store score, 4.8 against 2.7. That said, the two scores are not equally well evidenced: Entrata Facilities has 2.8K ratings behind it against 137, so its average is the more settled of the two. Written reviews point the same way: 35% of Entrata Facilities's written reviews are positive against 18% of PointCentral Smart Properties's.

Entrata Facilities ships an update every 2 weeks, PointCentral Smart Properties every 2 months. The most recent releases landed on October 31, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Entrata Facilities | PointCentral Smart Properties |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (2.8K ratings)](https://appshunter.io/ios/app/entrata-facilities/id1263390111/reviews)** | [2.7 (137 ratings)](https://appshunter.io/ios/app/pointcentral-smart-properties/id1327952131/reviews) |
| Number of ratings | **2.8K** | 137 |
| Positive reviews | **34.9% of reviews** | 18.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 59 MB | 404 MB |
| Requires iOS | **15.0** | 17.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Age rating | 17+ | 4+ |
| Developer | [Entrata, Inc.](https://appshunter.io/developer/385850025) | [PointCentral](https://appshunter.io/developer/1327952130) |

## What reviewers say

### Entrata Facilities

[App page](https://appshunter.io/ios/app/entrata-facilities/id1263390111)

Streamline your work order management with this tool. Assign, track, and close tasks efficiently while monitoring completion times.

**Highlights:** Work order assignment, Work order management, Work order closing, Time tracking, Task completion monitoring

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient for updating work orders
- 👍 User-friendly interface
- 👍 Ability to see multiple properties

**What reviewers complain about**

- 🐛 Scrolling issues and lack of smoothness
- 🐛 Syncing problems and app crashes
- 🐛 Inaccurate categories and tasks when creating work orders
- 🐛 Login issues with SAML and SSO
- 🐛 Inability to see all occupants in an apartment

**Reported bugs**

- Can't create work orders on iOS and iPadOS
- Notes not visible to residents
- App crashes after updates
- Maintenance inspection section issues
- Apartment number not visible

**Requested features**

- Add Russian language support
- Bring back swipe down to refresh
- Allow searching for issues when creating work orders
- Combine with Site Tablet app
- Improve two-way communication and add scheduling feature


### PointCentral Smart Properties

[App page](https://appshunter.io/ios/app/pointcentral-smart-properties/id1327952131)

This app empowers property managers to oversee residential rentals remotely. It offers control over property access, energy savings through automated temperature settings, and proactive alerts for potential issues like water leaks or HVAC malfunctions.

**Highlights:** Manage property and community access, Automate vacant unit temperatures, Receive proactive issue notifications, Create scheduled and temporary smart keys, Support contactless check-in and showings

**Features:** macOS Compatibility, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great app (when it works)
- 👍 Sleek and intuitive
- 👍 Helpful for smart home
- 👍 Saves time driving
- 👍 Peace of mind for property owners

**What reviewers complain about**

- 🐛 Network connection errors
- 🐛 Delays in commands
- 🐛 Doesn't match thermostat
- 🐛 Bad instructions
- 🐛 No integration with other smart systems

**Reported bugs**

- Network connection error
- Delays when giving commands
- Doesn't match thermostat
- Camera never records
- Camera glitches

**Requested features**

- Add own devices
- Improve Siri integration
- More customization options
- Add cameras, garage doors
- HomeKit support


## Frequently asked questions

### Is Entrata Facilities free?

Entrata Facilities is free to download, with no in-app purchases.

### Is PointCentral Smart Properties free?

PointCentral Smart Properties is free to download, with no in-app purchases.

### Which has better reviews, Entrata Facilities or PointCentral Smart Properties?

Entrata Facilities is rated higher. Entrata Facilities averages 4.8 out of 5 from 2.8K ratings, while PointCentral Smart Properties averages 2.7 from 137 ratings.

### Do Entrata Facilities or PointCentral Smart Properties have ads?

Neither Entrata Facilities nor PointCentral Smart Properties shows ads.

### Which is updated more often, Entrata Facilities or PointCentral Smart Properties?

Entrata Facilities ships an update every 2 weeks, and PointCentral Smart Properties every 2 months. Most recently, Entrata Facilities was updated on October 31, 2026 and PointCentral Smart Properties on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*