# Entrata Facilities vs Activ Answer

The clearest difference is rating: Entrata Facilities at 4.8 against Activ Answer's 2.7. Entrata Facilities also leads on ratings volume (2.8K vs 10) and review sentiment (35% vs 25%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Entrata Facilities holds the better App Store score, 4.8 against 2.7. That said, the two scores are not equally well evidenced: Entrata Facilities has 2.8K ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 35% of Entrata Facilities's written reviews are positive against 25% of Activ Answer's.

Entrata Facilities ships an update monthly, Activ Answer every 2 months. The most recent releases landed on September 23, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | Entrata Facilities | Activ Answer |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (2.8K ratings)](https://appshunter.io/ios/app/entrata-facilities/id1263390111/reviews)** | [2.7 (10 ratings)](https://appshunter.io/ios/app/activ-answer/id1574720539/reviews) |
| Number of ratings | **2.8K** | 10 |
| Positive reviews | **34.9% of reviews** | 25.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free | Free |
| Size | 58 MB | 40 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Entrata, Inc.](https://appshunter.io/developer/385850025) | [Audio Images International, Inc.](https://appshunter.io/developer/1574720541) |

## What reviewers say

### Entrata Facilities

[App page](https://appshunter.io/ios/app/entrata-facilities/id1263390111)

Streamline your work order management with this tool. Assign, track, and close tasks efficiently while monitoring completion times.

**Highlights:** Work order assignment, Work order management, Work order closing, Time tracking, Task completion monitoring

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient for updating work orders
- 👍 User-friendly interface
- 👍 Ability to see multiple properties

**What reviewers complain about**

- 🐛 Scrolling issues and lack of smoothness
- 🐛 Syncing problems and app crashes
- 🐛 Inaccurate categories and tasks when creating work orders
- 🐛 Login issues with SAML and SSO
- 🐛 Inability to see all occupants in an apartment

**Reported bugs**

- Can't create work orders on iOS and iPadOS
- Notes not visible to residents
- App crashes after updates
- Maintenance inspection section issues
- Apartment number not visible

**Requested features**

- Add Russian language support
- Bring back swipe down to refresh
- Allow searching for issues when creating work orders
- Combine with Site Tablet app
- Improve two-way communication and add scheduling feature


### Activ Answer

[App page](https://appshunter.io/ios/app/activ-answer/id1574720539)

Manage your Activ service remotely. Receive message alerts, listen to, transcribe, and translate communications. Initiate callbacks or send automated replies to stay connected and productive.

**Highlights:** New message notifications, Listen to messages, Transcribe messages, Translate messages, Initiate Live Callback, Send automated SMS responses

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Entrata Facilities free?

Entrata Facilities is free to download, with no in-app purchases.

### Is Activ Answer free?

Activ Answer is free to download, with no in-app purchases.

### Which has better reviews, Entrata Facilities or Activ Answer?

Entrata Facilities is rated higher. Entrata Facilities averages 4.8 out of 5 from 2.8K ratings, while Activ Answer averages 2.7 from 10 ratings.

### Do Entrata Facilities or Activ Answer have ads?

Neither Entrata Facilities nor Activ Answer shows ads.

### Which is updated more often, Entrata Facilities or Activ Answer?

Entrata Facilities ships an update monthly, and Activ Answer every 2 months. Most recently, Entrata Facilities was updated on September 23, 2026 and Activ Answer on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*