# Storage Genie vs Extra Space Storage

The clearest difference is review sentiment: Extra Space Storage at 57% against Storage Genie's 23%. Extra Space Storage also leads on chart position (#60 vs unranked) and ratings volume (22K vs 3.2K). Storage Genie's advantage is rating (4.7 vs 4.5) and iOS requirement (15.1 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Storage Genie holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: Extra Space Storage has 22K ratings behind it against 3.2K, so its average is the more settled of the two. Written reviews complicate that: 23% of Storage Genie's written reviews are positive against 57% of Extra Space Storage's, so the app with the better star average is not the one people write more warmly about.

Storage Genie ships an update every 4 weeks, Extra Space Storage every 3 weeks. Both last shipped on September 26, 2026.

## The numbers

| Metric | Storage Genie | Extra Space Storage |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (3.2K ratings)](https://appshunter.io/ios/app/storage-genie/id1266354633/reviews)** | [4.5 (22K ratings)](https://appshunter.io/ios/app/extra-space-storage/id1488957920/reviews) |
| Number of ratings | 3.2K | **22K** |
| Positive reviews | 23.4% of reviews | **56.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 weeks | **Every 3 weeks** |
| Monetization | Free | Free |
| Best chart rank | — | **#60** |
| Size | 50 MB | 50 MB |
| Requires iOS | **15.1** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [OpenTech](https://appshunter.io/developer/1266354632) | [Extra Space Management, INC](https://appshunter.io/developer/598025372) |

## What reviewers say

### Storage Genie

[App page](https://appshunter.io/ios/app/storage-genie/id1266354633)

This app offers a convenient way to access your self-storage unit without needing to interact with your phone. It allows for hands-free entry, easy rent payments, and direct communication with your facility. Find nearby storage locations and track your activity logs.

**Highlights:** Hands-free gate and door access, In-app rent payments, Direct facility communication, Activity log tracking, Self-storage facility search

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Easy to use once set up correctly
- 🚀 Convenient remote gate access from vehicle
- ⚙️ Recent updates have improved performance
- 📱 Simple and clean user interface
- 🔧 Works reliably when all settings configured properly

**What reviewers complain about**

- 🐛 Frequent crashes and loading failures
- ❌ Access denied errors despite correct credentials
- 🔋 Excessive battery drain from constant location tracking
- 🔒 Invasive privacy requirements (always-on location)
- 💾 Data loss after app updates

**Reported bugs**

- App crashes on 'loading your data' screen
- Settings and saved codes erased after updates
- Keypad missing asterisk (*) and pound (#) symbols
- Keyboard won't pop up for text input
- Auto open feature not functioning with location permissions

**Requested features**

- Better facility search functionality
- Improved navigation and maps integration
- More intuitive save button (not floppy disk icon)
- Support for special characters (* and #) in passcodes
- Location permission set to 'while using app' instead of 'always'


### Extra Space Storage

[App page](https://appshunter.io/ios/app/extra-space-storage/id1488957920)

**Currently charting:** #60 Top Free · Utilities (US App Store)

Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.

**Highlights:** Facility information access, Gate code storage, Payment management, Digital gate access (participating facilities), Account information updates, Share unit access (participating facilities)

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy access and convenience
- 👍 Friendly and helpful staff
- 🔒 Secure and clean facility
- 💡 Useful digital access features

**What reviewers complain about**

- 🐛 Glitchy and unreliable app
- 💰 Frequent and steep price increases
- 🔑 Issues with digital access/Bluetooth locks
- ⏱️ Frustrating login/logout experience

**Reported bugs**

- App crashes or fails to load
- Digital access not working as expected
- Inconsistent user experience across updates

**Requested features**

- Ability to manage account details through app
- Improved digital access reliability and consistency
- Notification for upcoming price changes


## Frequently asked questions

### Is Storage Genie free?

Storage Genie is free to download, with no in-app purchases.

### Is Extra Space Storage free?

Extra Space Storage is free to download, with no in-app purchases.

### Which has better reviews, Storage Genie or Extra Space Storage?

Storage Genie is rated higher. Storage Genie averages 4.7 out of 5 from 3.2K ratings, while Extra Space Storage averages 4.5 from 22K ratings.

### Do Storage Genie or Extra Space Storage have ads?

Neither Storage Genie nor Extra Space Storage shows ads.

### Which is updated more often, Storage Genie or Extra Space Storage?

Storage Genie ships an update every 4 weeks, and Extra Space Storage every 3 weeks. Most recently, Storage Genie was updated on September 26, 2026 and Extra Space Storage on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*