# Storage Genie vs SmartStop Self Storage

The clearest difference is rating: Storage Genie at 4.7 against SmartStop Self Storage's 2.7. Storage Genie also leads on ratings volume (3.2K vs 22). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Storage Genie holds the better App Store score, 4.7 against 2.7. That said, the two scores are not equally well evidenced: Storage Genie has 3.2K ratings behind it against 22, so its average is the more settled of the two. Written reviews complicate that: 23% of Storage Genie's written reviews are positive against 29% of SmartStop Self Storage's, so the app with the better star average is not the one people write more warmly about.

Storage Genie ships an update every 4 weeks, SmartStop Self Storage every 6 weeks. Both last shipped on September 26, 2026.

## The numbers

| Metric | Storage Genie | SmartStop Self Storage |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (3.2K ratings)](https://appshunter.io/ios/app/storage-genie/id1266354633/reviews)** | [2.7 (22 ratings)](https://appshunter.io/ios/app/smartstop-self-storage/id6739363953/reviews) |
| Number of ratings | **3.2K** | 22 |
| Positive reviews | 23.4% of reviews | **28.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 50 MB | 43 MB |
| Requires iOS | **15.1** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [OpenTech](https://appshunter.io/developer/1266354632) | [Smartstop Self Storage Reit, Inc.](https://appshunter.io/developer/1572537505) |

## What reviewers say

### Storage Genie

[App page](https://appshunter.io/ios/app/storage-genie/id1266354633)

This app offers a convenient way to access your self-storage unit without needing to interact with your phone. It allows for hands-free entry, easy rent payments, and direct communication with your facility. Find nearby storage locations and track your activity logs.

**Highlights:** Hands-free gate and door access, In-app rent payments, Direct facility communication, Activity log tracking, Self-storage facility search

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Easy to use once set up correctly
- 🚀 Convenient remote gate access from vehicle
- ⚙️ Recent updates have improved performance
- 📱 Simple and clean user interface
- 🔧 Works reliably when all settings configured properly

**What reviewers complain about**

- 🐛 Frequent crashes and loading failures
- ❌ Access denied errors despite correct credentials
- 🔋 Excessive battery drain from constant location tracking
- 🔒 Invasive privacy requirements (always-on location)
- 💾 Data loss after app updates

**Reported bugs**

- App crashes on 'loading your data' screen
- Settings and saved codes erased after updates
- Keypad missing asterisk (*) and pound (#) symbols
- Keyboard won't pop up for text input
- Auto open feature not functioning with location permissions

**Requested features**

- Better facility search functionality
- Improved navigation and maps integration
- More intuitive save button (not floppy disk icon)
- Support for special characters (* and #) in passcodes
- Location permission set to 'while using app' instead of 'always'


### SmartStop Self Storage

[App page](https://appshunter.io/ios/app/smartstop-self-storage/id6739363953)

Manage your self-storage account with ease. Access facilities, make payments, rent new units, and organize your belongings. Get directions and support all within the app.

**Highlights:** Facility access via app, Account balance check, Secure payment processing, Link multiple storage units, Add notes to storage units, Rent additional units, Biometric login

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Storage Genie free?

Storage Genie is free to download, with no in-app purchases.

### Is SmartStop Self Storage free?

SmartStop Self Storage is free to download, with no in-app purchases.

### Which has better reviews, Storage Genie or SmartStop Self Storage?

Storage Genie is rated higher. Storage Genie averages 4.7 out of 5 from 3.2K ratings, while SmartStop Self Storage averages 2.7 from 22 ratings.

### Do Storage Genie or SmartStop Self Storage have ads?

Neither Storage Genie nor SmartStop Self Storage shows ads.

### Which is updated more often, Storage Genie or SmartStop Self Storage?

Storage Genie ships an update every 4 weeks, and SmartStop Self Storage every 6 weeks. Most recently, Storage Genie was updated on September 26, 2026 and SmartStop Self Storage on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*