# Smartlink Security vs Napco Prima

The clearest difference is review sentiment: Napco Prima at 75% against Smartlink Security's 9%. Napco Prima also leads on rating (4.2 vs 2.3). Smartlink Security's advantage is ratings volume (103 vs 12) and iOS requirement (13.0 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Napco Prima holds the better App Store score, 4.2 against 2.3. That said, the two scores are not equally well evidenced: Smartlink Security has 103 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 9% of Smartlink Security's written reviews are positive against 75% of Napco Prima's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 21, 2026 and September 8, 2026 respectively.

## The numbers

| Metric | Smartlink Security | Napco Prima |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.3 (103 ratings)](https://appshunter.io/ios/app/smartlink-security/id1266830174/reviews) | **[4.2 (12 ratings)](https://appshunter.io/ios/app/napco-prima/id6451138946/reviews)** |
| Number of ratings | **103** | 12 |
| Positive reviews | 9.1% of reviews | **75.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 101 MB | 58 MB |
| Requires iOS | **13.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPod, Apple Watch |
| Age rating | 4+ | 4+ |
| Developer | [SecureNet Technologies, LLC](https://appshunter.io/developer/890342713) | [NAPCO Security Technologies](https://appshunter.io/developer/397342490) |

## What reviewers say

### Smartlink Security

[App page](https://appshunter.io/ios/app/smartlink-security/id1266830174)

Manage your home's security, lighting, climate, and cameras from one app. Receive real-time alerts, remotely arm/disarm your system, and monitor live video feeds. Control various connected devices for comprehensive home automation.

**Highlights:** Remote security system control, Real-time alarm status and alerts, Live video monitoring, Event recording for security events, Control lights, locks, and thermostats, Monitor family and pets remotely

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Two-way voice and camera functionality
- 💡 New 'Recipes' feature for event recording
- 👍 Works well with specific systems (e.g., iotega)
- 👍 Responsive and works every time (for some users)

**What reviewers complain about**

- 🐛 Frequent app crashes
- 🐛 App does not open
- 🐛 Login issues (slow, fails, freezes)
- 🐛 Connectivity problems (no connection, disconnects)
- 🐛 App settings reset after updates

**Reported bugs**

- App crashes instantly on opening
- App keeps crashing, forcing reinstallation
- App crashes when trying to disarm
- Login fails with 'Json parser error: Unrecognized token '<''
- Secure Connection Error / No Connection

**Requested features**

- Add text alerts for specific zones
- Allow logging out after closing the app
- Enable push notifications for alarm events
- Improve integration with other security apps (Arlo, SkyBell)
- Add widget for iOS


### Napco Prima

[App page](https://appshunter.io/ios/app/napco-prima/id6451138946)

Manage your home's lighting, climate, security cameras, and alarm systems from one place. Receive real-time alerts for security events or family arrivals, and monitor live video feeds with event recording. Control various connected devices like locks and thermostats remotely.

**Highlights:** Remote lighting control, Climate management, Security system arm/disarm, Live video monitoring, Event recording, Instant security alerts, Control connected devices

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Smartlink Security free?

Smartlink Security is free to download, with no in-app purchases.

### Is Napco Prima free?

Napco Prima is free to download, with no in-app purchases.

### Which has better reviews, Smartlink Security or Napco Prima?

Napco Prima is rated higher. Smartlink Security averages 2.3 out of 5 from 103 ratings, while Napco Prima averages 4.2 from 12 ratings.

### Do Smartlink Security or Napco Prima have ads?

Neither Smartlink Security nor Napco Prima shows ads.

### Which is updated more often, Smartlink Security or Napco Prima?

Smartlink Security ships an update every 2 months, and Napco Prima every 2 months. Most recently, Smartlink Security was updated on September 21, 2026 and Napco Prima on September 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*