# Excellus BCBS vs Explore My Plan

The clearest difference is rating: Excellus BCBS at 4.4 against Explore My Plan's 3.4. Excellus BCBS also leads on ratings volume (1.8K vs 57). Explore My Plan's advantage is review sentiment (25% vs 14%) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Excellus BCBS holds the better App Store score, 4.4 against 3.4. That said, the two scores are not equally well evidenced: Excellus BCBS has 1.8K ratings behind it against 57, so its average is the more settled of the two. Written reviews complicate that: 14% of Excellus BCBS's written reviews are positive against 25% of Explore My Plan's, so the app with the better star average is not the one people write more warmly about.

Excellus BCBS ships an update monthly, Explore My Plan every 6 weeks. The most recent releases landed on September 25, 2026 and August 17, 2026 respectively.

## The numbers

| Metric | Excellus BCBS | Explore My Plan |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (1.8K ratings)](https://appshunter.io/ios/app/excellus-bcbs/id1267673634/reviews)** | [3.4 (57 ratings)](https://appshunter.io/ios/app/explore-my-plan/id1436882598/reviews) |
| Number of ratings | **1.8K** | 57 |
| Positive reviews | 14.1% of reviews | **25.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 43 MB | 30 MB |
| Requires iOS | 16.6 | **15.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 12+ |
| Developer | [Excellus Health Plan, Inc.](https://appshunter.io/developer/1267673633) | [UTIC Insurance Company](https://appshunter.io/developer/1441571934) |

## What reviewers say

### Excellus BCBS

[App page](https://appshunter.io/ios/app/excellus-bcbs/id1267673634)

Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.

**Highlights:** View and order member cards, Track deductibles and out-of-pocket spending, Check coverage details, Find doctors, urgent care, and hospitals, Go paperless, View and filter claims

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 📱 Easy to navigate
- 🔍 Helpful information display
- 🤳 Apple Wallet support

**What reviewers complain about**

- 🔒 Difficult login/registration process
- 🐛 Frequent crashes and glitches
- 💳 Inability to make payments
- 🔍 Inaccurate or missing information
- 🔍 Poor search functionality

**Reported bugs**

- Login verification code not received
- Member card information not loading
- Keyboard blocking UI elements
- Incompatibility with newer devices

**Requested features**

- Itemized billing information
- Improved dental coverage visibility
- Seamless login and account management


### Explore My Plan

[App page](https://appshunter.io/ios/app/explore-my-plan/id1436882598)

Access your health plan details, including claims, benefits, and deductible information, on the go. Find in-network doctors and securely communicate with customer service. Requires a Blue Cross and Blue Shield member account.

**Highlights:** Check claims and benefits, View or email ID card, Track deductible and out-of-pocket spend, Find a doctor, Secure customer service communication, Touch/Face ID login

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is Excellus BCBS free?

Excellus BCBS is free to download, with no in-app purchases.

### Is Explore My Plan free?

Explore My Plan is free to download, with no in-app purchases.

### Which has better reviews, Excellus BCBS or Explore My Plan?

Excellus BCBS is rated higher. Excellus BCBS averages 4.4 out of 5 from 1.8K ratings, while Explore My Plan averages 3.4 from 57 ratings.

### Do Excellus BCBS or Explore My Plan have ads?

Neither Excellus BCBS nor Explore My Plan shows ads.

### Which is updated more often, Excellus BCBS or Explore My Plan?

Excellus BCBS ships an update monthly, and Explore My Plan every 6 weeks. Most recently, Excellus BCBS was updated on September 25, 2026 and Explore My Plan on August 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*