# Excellus BCBS vs Ultra Access

The clearest difference is rating: Excellus BCBS at 4.4 against Ultra Access's 1.9. Excellus BCBS also leads on ratings volume (1.8K vs 10) and review sentiment (14% vs 5%). Ultra Access's advantage is device support (3 vs 1) and iOS requirement (11.0 vs 16.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Excellus BCBS holds the better App Store score, 4.4 against 1.9. That said, the two scores are not equally well evidenced: Excellus BCBS has 1.8K ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 14% of Excellus BCBS's written reviews are positive against 5% of Ultra Access's.

Excellus BCBS ships an update monthly, Ultra Access every 2 months. The most recent releases landed on September 28, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Excellus BCBS | Ultra Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (1.8K ratings)](https://appshunter.io/ios/app/excellus-bcbs/id1267673634/reviews)** | [1.9 (10 ratings)](https://appshunter.io/ios/app/ultra-access/id1453170831/reviews) |
| Number of ratings | **1.8K** | 10 |
| Positive reviews | **14.1% of reviews** | 4.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free | Free |
| Size | 43 MB | 68 MB |
| Requires iOS | 16.6 | **11.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Excellus Health Plan, Inc.](https://appshunter.io/developer/1267673633) | [Convey Health Solutions, Inc](https://appshunter.io/developer/1453170830) |

## What reviewers say

### Excellus BCBS

[App page](https://appshunter.io/ios/app/excellus-bcbs/id1267673634)

Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.

**Highlights:** View and order member cards, Track deductibles and out-of-pocket spending, Check coverage details, Find doctors, urgent care, and hospitals, Go paperless, View and filter claims

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 📱 Easy to navigate
- 🔍 Helpful information display
- 🤳 Apple Wallet support

**What reviewers complain about**

- 🔒 Difficult login/registration process
- 🐛 Frequent crashes and glitches
- 💳 Inability to make payments
- 🔍 Inaccurate or missing information
- 🔍 Poor search functionality

**Reported bugs**

- Login verification code not received
- Member card information not loading
- Keyboard blocking UI elements
- Incompatibility with newer devices

**Requested features**

- Itemized billing information
- Improved dental coverage visibility
- Seamless login and account management


### Ultra Access

[App page](https://appshunter.io/ios/app/ultra-access/id1453170831)

Manage your extra health plan benefits conveniently from your phone. Browse and order products, track deliveries, and update your account securely. Access a range of benefits like OTC items, healthy food, and transportation, depending on your plan.

**Highlights:** Browse and order products with benefits, Track orders and view history, Check remaining benefit balance, Manage account information, Access supplemental health benefits, Secure login and data protection

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Simple and straightforward to use
- 🚀 Easy mobile ordering

**What reviewers complain about**

- 🐛 Frequent login issues
- 🐛 App crashes and freezes
- 🐛 Inability to register account
- 🐛 Unreliable product search and scanning
- 🐛 Lack of customer support contact information

**Reported bugs**

- Inability to log in with valid credentials
- Blank screens and endless loading circles
- Incompatibility with certain devices or operating systems
- Inconsistent behavior across different user accounts

**Requested features**

- Improved account registration and login process
- More reliable product search and scanning functionality
- Integration with other healthcare apps or accounts
- Easier navigation and user-friendly interface
- Transparent pricing and comparison to retail options


## Frequently asked questions

### Is Excellus BCBS free?

Excellus BCBS is free to download, with no in-app purchases.

### Is Ultra Access free?

Ultra Access is free to download, with no in-app purchases.

### Which has better reviews, Excellus BCBS or Ultra Access?

Excellus BCBS is rated higher. Excellus BCBS averages 4.4 out of 5 from 1.8K ratings, while Ultra Access averages 1.9 from 10 ratings.

### Do Excellus BCBS or Ultra Access have ads?

Neither Excellus BCBS nor Ultra Access shows ads.

### Which is updated more often, Excellus BCBS or Ultra Access?

Excellus BCBS ships an update monthly, and Ultra Access every 2 months. Most recently, Excellus BCBS was updated on September 28, 2026 and Ultra Access on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*