# Excellus BCBS vs Onondaga Physical Therapy

The clearest difference is ratings volume: Excellus BCBS at 2K against Onondaga Physical Therapy's 9. Onondaga Physical Therapy's advantage is device support (3 vs 1). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.4 for Excellus BCBS against 4.4 for Onondaga Physical Therapy. That said, the two scores are not equally well evidenced: Excellus BCBS has 2K ratings behind it against 9, so its average is the more settled of the two.

Excellus BCBS ships an update monthly, Onondaga Physical Therapy every 2 months. The most recent releases landed on October 29, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | Excellus BCBS | Onondaga Physical Therapy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (2K ratings)](https://appshunter.io/ios/app/excellus-bcbs/id1267673634/reviews)** | [4.4 (9 ratings)](https://appshunter.io/ios/app/onondaga-physical-therapy/id6444775608/reviews) |
| Number of ratings | **2K** | 9 |
| Positive reviews | 13.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free | Free |
| Size | 43 MB | 43 MB |
| Requires iOS | 16.6 | **15.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 12+ |
| Developer | [Excellus Health Plan, Inc.](https://appshunter.io/developer/1267673633) | [Onondaga Physical Therapy, LLC](https://appshunter.io/developer/1656762936) |

## What reviewers say

### Excellus BCBS

[App page](https://appshunter.io/ios/app/excellus-bcbs/id1267673634)

Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.

**Highlights:** View and order member cards, Track deductibles and out-of-pocket spending, Check coverage details, Find doctors, urgent care, and hospitals, Go paperless, View and filter claims

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 📱 Easy to navigate
- 🔍 Helpful information display
- 🤳 Apple Wallet support

**What reviewers complain about**

- 🔒 Difficult login/registration process
- 🐛 Frequent crashes and glitches
- 💳 Inability to make payments
- 🔍 Inaccurate or missing information
- 🔍 Poor search functionality

**Reported bugs**

- Login verification code not received
- Member card information not loading
- Keyboard blocking UI elements
- Incompatibility with newer devices

**Requested features**

- Itemized billing information
- Improved dental coverage visibility
- Seamless login and account management


### Onondaga Physical Therapy

[App page](https://appshunter.io/ios/app/onondaga-physical-therapy/id6444775608)

Access your personalized home exercise program with HD instructional videos. Securely message your provider, track progress with awards, and integrate with your iPhone's Health app for activity monitoring. Supports multiple languages and appointment booking.

**Highlights:** Personalized Home Exercise Program, HD Instructional Videos, Secure Provider Messaging, Progress Tracking with Awards, iPhone Health App Integration, Multi-language Support

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Excellus BCBS free?

Excellus BCBS is free to download, with no in-app purchases.

### Is Onondaga Physical Therapy free?

Onondaga Physical Therapy is free to download, with no in-app purchases.

### Which has better reviews, Excellus BCBS or Onondaga Physical Therapy?

Excellus BCBS is rated higher. Excellus BCBS averages 4.4 out of 5 from 2K ratings, while Onondaga Physical Therapy averages 4.4 from 9 ratings.

### Do Excellus BCBS or Onondaga Physical Therapy have ads?

Neither Excellus BCBS nor Onondaga Physical Therapy shows ads.

### Which is updated more often, Excellus BCBS or Onondaga Physical Therapy?

Excellus BCBS ships an update monthly, and Onondaga Physical Therapy every 2 months. Most recently, Excellus BCBS was updated on October 29, 2026 and Onondaga Physical Therapy on October 27, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*