# Excellus BCBS vs AR Physical Therapy

The clearest difference is review sentiment: AR Physical Therapy at 100% against Excellus BCBS's 14%. AR Physical Therapy also leads on rating (5.0 vs 4.5) and device support (3 vs 1). Excellus BCBS's advantage is update cadence (monthly vs every 6 months) and ratings volume (1.9K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AR Physical Therapy holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Excellus BCBS has 1.9K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 14% of Excellus BCBS's written reviews are positive against 100% of AR Physical Therapy's.

Excellus BCBS ships an update monthly, AR Physical Therapy every 6 months. The most recent releases landed on October 21, 2026 and October 5, 2026 respectively.

## The numbers

| Metric | Excellus BCBS | AR Physical Therapy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (1.9K ratings)](https://appshunter.io/ios/app/excellus-bcbs/id1267673634/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/ar-physical-therapy/id6747141211/reviews)** |
| Number of ratings | **1.9K** | 1 |
| Positive reviews | 13.7% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 6 months |
| Monetization | Free | Free |
| Size | 43 MB | 43 MB |
| Requires iOS | 16.6 | **15.1** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 12+ |
| Developer | [Excellus Health Plan, Inc.](https://appshunter.io/developer/1267673633) | [AR Physical Therapy, P.C.](https://appshunter.io/developer/1819990751) |

## What reviewers say

### Excellus BCBS

[App page](https://appshunter.io/ios/app/excellus-bcbs/id1267673634)

Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.

**Highlights:** View and order member cards, Track deductibles and out-of-pocket spending, Check coverage details, Find doctors, urgent care, and hospitals, Go paperless, View and filter claims

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 📱 Easy to navigate
- 🔍 Helpful information display
- 🤳 Apple Wallet support

**What reviewers complain about**

- 🔒 Difficult login/registration process
- 🐛 Frequent crashes and glitches
- 💳 Inability to make payments
- 🔍 Inaccurate or missing information
- 🔍 Poor search functionality

**Reported bugs**

- Login verification code not received
- Member card information not loading
- Keyboard blocking UI elements
- Incompatibility with newer devices

**Requested features**

- Itemized billing information
- Improved dental coverage visibility
- Seamless login and account management


### AR Physical Therapy

[App page](https://appshunter.io/ios/app/ar-physical-therapy/id6747141211)

Access your personalized home exercise program with HD instructional videos. Securely message your provider, track progress with virtual achievements, and monitor daily activity. Book appointments and mark exercises as complete to keep your provider informed.

**Highlights:** Personalized Home Exercise Program, HD Instructional Videos, Secure Messaging with Provider, Progress Tracking with Awards, Activity Monitoring Integration, Appointment Booking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Excellus BCBS free?

Excellus BCBS is free to download, with no in-app purchases.

### Is AR Physical Therapy free?

AR Physical Therapy is free to download, with no in-app purchases.

### Which has better reviews, Excellus BCBS or AR Physical Therapy?

AR Physical Therapy is rated higher. Excellus BCBS averages 4.5 out of 5 from 1.9K ratings, while AR Physical Therapy averages 5.0 from 1 ratings.

### Do Excellus BCBS or AR Physical Therapy have ads?

Neither Excellus BCBS nor AR Physical Therapy shows ads.

### Which is updated more often, Excellus BCBS or AR Physical Therapy?

Excellus BCBS ships an update monthly, and AR Physical Therapy every 6 months. Most recently, Excellus BCBS was updated on October 21, 2026 and AR Physical Therapy on October 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*