# Lebara KSA vs NaqelExpress

The clearest difference is rating: Lebara KSA at 3.2 against NaqelExpress's 1.6. Lebara KSA also leads on review sentiment (17% vs 6%). NaqelExpress's advantage is ratings volume (150 vs 30). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Lebara KSA holds the better App Store score, 3.2 against 1.6. That said, the two scores are not equally well evidenced: NaqelExpress has 150 ratings behind it against 30, so its average is the more settled of the two. Written reviews point the same way: 17% of Lebara KSA's written reviews are positive against 6% of NaqelExpress's.

Lebara KSA ships an update every 3 weeks, NaqelExpress every 6 weeks. Both last shipped on October 24, 2026.

## The numbers

| Metric | Lebara KSA | NaqelExpress |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.2 (30 ratings)](https://appshunter.io/ios/app/lebara-ksa/id1269029448/reviews)** | [1.6 (150 ratings)](https://appshunter.io/ios/app/naqelexpress/id1297949272/reviews) |
| Number of ratings | 30 | **150** |
| Positive reviews | **16.9% of reviews** | 6.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 123 MB | 54 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Lebara KSA](https://appshunter.io/developer/1269029447) | [NAQEL CO](https://appshunter.io/developer/847272887) |

## What reviewers say

### Lebara KSA

[App page](https://appshunter.io/ios/app/lebara-ksa/id1269029448)

This app offers a streamlined mobile experience with an intuitive interface for managing your mobile services. It simplifies the process of joining the service, selecting plans, and choosing numbers, with support for both Arabic and English languages. Users can also access exclusive promotions and personalized offers.

**Highlights:** Seamless interface, Intuitive and faster experience, Streamlined 'Join Lebara' flow, Hassle-free plan and number selection, Arabic and English language support, Exclusive promo codes, Personalized offers

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### NaqelExpress

[App page](https://appshunter.io/ios/app/naqelexpress/id1297949272)

Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.

**Highlights:** Live shipment tracking, Schedule pickups, Rate calculator, Omni-channel customer service, Mobile-first interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast delivery when service works properly
- 👍 User-friendly interface for some users
- ✅ On-time delivery in rare cases
- 📱 Mobile app availability for tracking

**What reviewers complain about**

- 😞 Extremely poor customer service
- 🚫 Unprofessional and rude delivery personnel
- ⏱️ Frequent delivery delays and missed deadlines
- 🐛 App crashes and freezes constantly
- 📞 No real human support available

**Reported bugs**

- Login failures with phone number/email mismatch
- OTP verification code not received
- App crashes when entering tracking numbers
- Sign-up process doesn't complete
- Cannot save address information

**Requested features**

- Automatic shipment tracking integration
- Save tracking numbers for future reference
- Live map tracking for deliveries
- Direct contact with customer support
- Ability to modify delivery address in app


## Frequently asked questions

### Is Lebara KSA free?

Lebara KSA is free to download, with no in-app purchases.

### Is NaqelExpress free?

NaqelExpress is free to download, with no in-app purchases.

### Which has better reviews, Lebara KSA or NaqelExpress?

Lebara KSA is rated higher. Lebara KSA averages 3.2 out of 5 from 30 ratings, while NaqelExpress averages 1.6 from 150 ratings.

### Do Lebara KSA or NaqelExpress have ads?

Neither Lebara KSA nor NaqelExpress shows ads.

### Which is updated more often, Lebara KSA or NaqelExpress?

Lebara KSA ships an update every 3 weeks, and NaqelExpress every 6 weeks. Most recently, Lebara KSA was updated on October 24, 2026 and NaqelExpress on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*