# ПЭК vs Helpy

The clearest difference is rating: ПЭК at 4.7 against Helpy's 4.1. ПЭК also leads on review sentiment (55% vs 17%) and ratings volume (259 vs 9). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ПЭК holds the better App Store score, 4.7 against 4.1. That said, the two scores are not equally well evidenced: ПЭК has 259 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 55% of ПЭК's written reviews are positive against 17% of Helpy's.

ПЭК ships an update fortnightly, Helpy every 2 weeks. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | ПЭК | Helpy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (259 ratings)](https://appshunter.io/ios/app/id1270225018/reviews)** | [4.1 (9 ratings)](https://appshunter.io/ios/app/helpy/id1525382610/reviews) |
| Number of ratings | **259** | 9 |
| Positive reviews | **54.5% of reviews** | 16.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 2 weeks |
| Monetization | Free | Free |
| Size | 110 MB | 16 MB |
| Requires iOS | **15.6** | 15.7 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [PEK, OOO](https://appshunter.io/developer/1297893196) | [Simply Good Software](https://appshunter.io/developer/385251756) |

## What reviewers say

### ПЭК

[App page](https://appshunter.io/ios/app/id1270225018)

Manage your cargo shipments with ease. Calculate costs, book deliveries, track your packages, and find nearby service points. The app allows for payment and provides information on current promotions.

**Highlights:** Calculate shipping costs, Create shipment requests, Order delivery to address, Track cargo location, Check shipment status, Find service points on map, Pay for services

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Удобное приложение
- 🚀 Быстрая доставка (иногда)
- ✅ Информация о грузе доступна
- 👍 Чат с поддержкой работает
- 👍 Мобильное приложение удобно

**What reviewers complain about**

- 🐛 Приложение лагает
- 🐛 Невозможность оплаты
- 🐛 Игнорируются услуги
- 🐛 Теряют товары
- 🐛 Не берут трубки

**Reported bugs**

- Приложение постоянно лагает
- Невозможно оплатить через приложение
- Большинство услуг игнорируются при нажатии
- Теряют товары
- Не берут трубки

**Requested features**

- Сохранение номера телефона/email для чека
- Возможность копировать код из SMS
- Улучшить отслеживание на карте
- Добавить уведомления о движении груза
- Исправить ошибки в приложении


### Helpy

[App page](https://appshunter.io/ios/app/helpy/id1525382610)

Streamline service desk operations with individual chat threads for each inquiry. This app helps coordinate staff and monitor service quality through ratings. Employees can easily join using invitation links or QR codes.

**Highlights:** Organized service desk workflow, Individual chat for each inquiry, Staff coordination, Service quality ratings, Invitation link/QR code access

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ПЭК free?

ПЭК is free to download, with no in-app purchases.

### Is Helpy free?

Helpy is free to download, with no in-app purchases.

### Which has better reviews, ПЭК or Helpy?

ПЭК is rated higher. ПЭК averages 4.7 out of 5 from 259 ratings, while Helpy averages 4.1 from 9 ratings.

### Do ПЭК or Helpy have ads?

Neither ПЭК nor Helpy shows ads.

### Which is updated more often, ПЭК or Helpy?

ПЭК ships an update fortnightly, and Helpy every 2 weeks. Most recently, ПЭК was updated on November 6, 2026 and Helpy on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*