# TrackIT Scan vs BMC Helix Track

The clearest difference is update cadence: TrackIT Scan at every 5 weeks against BMC Helix Track's every 6 months. BMC Helix Track's advantage is iOS requirement (14.0 vs 16.4). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TrackIT Scan ships an update every 5 weeks, BMC Helix Track every 6 months. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | TrackIT Scan | BMC Helix Track |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[2.8 (8 ratings)](https://appshunter.io/ios/app/bmc-helix-track-it/id1451045907/reviews)** |
| Number of ratings | — | **8** |
| Positive reviews | — | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 6 months |
| Monetization | — | Free |
| Size | 48 MB | 98 MB |
| Requires iOS | 16.4 | **14.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [TrackIT LLC](https://appshunter.io/developer/1271243417) | [BMC Helix, Inc](https://appshunter.io/developer/1875734396) |

## What reviewers say

### TrackIT Scan

[App page](https://appshunter.io/ios/app/trackit-scan/id1271243418)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### BMC Helix Track

[App page](https://appshunter.io/ios/app/bmc-helix-track-it/id1451045907)

This mobile app provides help desk technicians with access to a web-based service management system. It allows them to review, submit, and update assigned requests, and search a knowledge base for solutions. The software aims to improve service quality and reduce operational expenses.

**Highlights:** Access to help desk requests, Submit and update requests, Search knowledge base, Customizable interface, Graphical reports, Asset management

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is TrackIT Scan free?

TrackIT Scan is free to download, with no in-app purchases.

### Is BMC Helix Track free?

BMC Helix Track is free to download, with no in-app purchases.

### Do TrackIT Scan or BMC Helix Track have ads?

Neither TrackIT Scan nor BMC Helix Track shows ads.

### Which is updated more often, TrackIT Scan or BMC Helix Track?

TrackIT Scan ships an update every 5 weeks, and BMC Helix Track every 6 months. Most recently, TrackIT Scan was updated on November 6, 2026 and BMC Helix Track on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*