# PSO Mobile App vs MySparklight

The clearest difference is rating: PSO Mobile App at 3.0 against MySparklight's 2.0. On price, review sentiment, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PSO Mobile App holds the better App Store score, 3.0 against 2.0. Both are backed by a comparable volume of ratings — 93 and 208 respectively. Written reviews point the same way: 13% of PSO Mobile App's written reviews are positive against 6% of MySparklight's.

PSO Mobile App ships an update monthly, MySparklight fortnightly. The most recent releases landed on September 17, 2026 and September 19, 2026 respectively.

## The numbers

| Metric | PSO Mobile App | MySparklight |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (93 ratings)](https://appshunter.io/ios/app/pso-mobile-app/id1272274800/reviews)** | [2.0 (208 ratings)](https://appshunter.io/ios/app/mysparklight/id6469003880/reviews) |
| Number of ratings | 93 | **208** |
| Positive reviews | **12.5% of reviews** | 6.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Fortnightly** |
| Monetization | Free | Free |
| Size | 35 MB | 38 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [American Electric Power](https://appshunter.io/developer/655650238) | [CableOne](https://appshunter.io/developer/1326018030) |

## What reviewers say

### PSO Mobile App

[App page](https://appshunter.io/ios/app/pso-mobile-app/id1272274800)

Manage your utility account conveniently. View and pay bills, report power outages, track restoration progress, and monitor energy usage. The app offers features like paperless billing and payment alerts for a streamlined experience.

**Highlights:** Report power outages, Check outage status, View and pay bills, Manage multiple accounts, Track energy usage, Paperless billing enrollment

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### MySparklight

[App page](https://appshunter.io/ios/app/mysparklight/id6469003880)

Manage your internet services easily. Update your profile, view plan details, and pay bills. Optimize network performance with tools like speed tests and troubleshooting.

**Highlights:** Service management, Profile updates, Bill payment, Network performance optimization, Speed tests, Troubleshooting tools, Customer support access

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ✅ Basic bill payment functionality works
- 📊 Ability to view billing history
- 📱 App availability for account management
- 🌐 WiFi speed visibility (when working)
- 🔔 Outage notification capability

**What reviewers complain about**

- 🐛 Frequent login failures and authentication issues
- ❌ Missing critical features after recent update
- ⚠️ Remote modem reset functionality removed
- 🔧 Service status/monitoring feature unavailable
- 🐢 Severe app lag and freezing

**Reported bugs**

- Login button unresponsive or frozen
- Username provided but rejected during login
- Terms and conditions acceptance button non-functional
- Payment method screen only appears when disconnected from WiFi
- Add payment button changes color but does nothing

**Requested features**

- WiFi device management - see connected devices
- Data usage monitoring and tracking
- Service status and diagnostic information
- Remote modem/router reset capability
- Ability to view service plan details


## Frequently asked questions

### Is PSO Mobile App free?

PSO Mobile App is free to download, with no in-app purchases.

### Is MySparklight free?

MySparklight is free to download, with no in-app purchases.

### Which has better reviews, PSO Mobile App or MySparklight?

PSO Mobile App is rated higher. PSO Mobile App averages 3.0 out of 5 from 93 ratings, while MySparklight averages 2.0 from 208 ratings.

### Do PSO Mobile App or MySparklight have ads?

Neither PSO Mobile App nor MySparklight shows ads.

### Which is updated more often, PSO Mobile App or MySparklight?

PSO Mobile App ships an update monthly, and MySparklight fortnightly. Most recently, PSO Mobile App was updated on September 17, 2026 and MySparklight on September 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*