# Freshchat vs Gist Live Chat

The clearest difference is rating: Gist Live Chat at 4.2 against Freshchat's 3.7. Gist Live Chat also leads on review sentiment (50% vs 20%) and monetization model (free vs freemium). Freshchat's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (52 vs 16). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Gist Live Chat holds the better App Store score, 4.2 against 3.7. Both are backed by a comparable volume of ratings — 52 and 16 respectively. Written reviews point the same way: 20% of Freshchat's written reviews are positive against 50% of Gist Live Chat's.

Freshchat ships an update every 3 weeks, Gist Live Chat every 2 months. The most recent releases landed on August 10, 2026 and September 10, 2026 respectively.

## The numbers

| Metric | Freshchat | Gist Live Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (52 ratings)](https://appshunter.io/ios/app/freshchat/id1273666080/reviews) | **[4.2 (16 ratings)](https://appshunter.io/ios/app/gist-live-chat/id1295111221/reviews)** |
| Number of ratings | **52** | 16 |
| Positive reviews | 19.6% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Freemium | **Free** |
| Size | 244 MB | 32 MB |
| Requires iOS | 15.0 | **12.4** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [FRESHWORKS TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/849713309) | [Raghavender Rao Jitta](https://appshunter.io/developer/1291270867) |

## What reviewers say

### Freshchat

[App page](https://appshunter.io/ios/app/freshchat/id1273666080)

This app allows businesses to engage with website visitors and users through a modern messaging interface. It provides tools to manage conversations, view visitor profiles, and receive instant notifications to ensure timely responses and enhance customer satisfaction.

**Highlights:** Manage conversations on-the-go, View visitor profiles, Receive push notifications, Share FAQ articles, Assign conversations

**In-app purchases:** none


### Gist Live Chat

[App page](https://appshunter.io/ios/app/gist-live-chat/id1295111221)

Connect with website visitors, leads, and customers in real-time. This app consolidates sales, marketing, and support conversations into a single inbox, allowing for engaging, friendly interactions across multiple platforms. Respond to inquiries instantly, anywhere, to convert more visitors into leads.

**Highlights:** Team inbox for all conversations, Real-time visitor and customer chat, Convert visitors into leads, Engaging messages with emoji/GIFs, Manage conversation status, Cross-platform communication

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Freshchat free?

Freshchat is free to download, with no in-app purchases.

### Is Gist Live Chat free?

Gist Live Chat is free to download, with no in-app purchases.

### Which has better reviews, Freshchat or Gist Live Chat?

Gist Live Chat is rated higher. Freshchat averages 3.7 out of 5 from 52 ratings, while Gist Live Chat averages 4.2 from 16 ratings.

### Do Freshchat or Gist Live Chat have ads?

Neither Freshchat nor Gist Live Chat shows ads.

### Which is updated more often, Freshchat or Gist Live Chat?

Freshchat ships an update every 3 weeks, and Gist Live Chat every 2 months. Most recently, Freshchat was updated on August 10, 2026 and Gist Live Chat on September 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*