# Freshchat vs Scanning Station

The clearest difference is rating: Scanning Station at 5.0 against Freshchat's 3.6. Scanning Station also leads on monetization model (free vs freemium). Freshchat's advantage is update cadence (every 3 weeks vs every 3 months) and ratings volume (51 vs 2). On price, ads, in-app purchases and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scanning Station holds the better App Store score, 5.0 against 3.6. That said, the two scores are not equally well evidenced: Freshchat has 51 ratings behind it against 2, so its average is the more settled of the two.

Freshchat ships an update every 3 weeks, Scanning Station every 3 months. The most recent releases landed on October 24, 2026 and September 16, 2026 respectively.

## The numbers

| Metric | Freshchat | Scanning Station |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.6 (51 ratings)](https://appshunter.io/ios/app/freshchat/id1273666080/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/scanning-station/id1435117038/reviews)** |
| Number of ratings | **51** | 2 |
| Positive reviews | 19.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 3 months |
| Monetization | Freemium | **Free** |
| Size | 244 MB | 30 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPad |
| Age rating | 4+ | 4+ |
| Developer | [FRESHWORKS TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/849713309) | [Perenso](https://appshunter.io/developer/549701586) |

## What reviewers say

### Freshchat

[App page](https://appshunter.io/ios/app/freshchat/id1273666080)

This app allows businesses to engage with website visitors and users through a modern messaging interface. It provides tools to manage conversations, view visitor profiles, and receive instant notifications to ensure timely responses and enhance customer satisfaction.

**Highlights:** Manage conversations on-the-go, View visitor profiles, Receive push notifications, Share FAQ articles, Assign conversations

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 👍 Simple UI
- 👍 Lightweight and snappy
- 😍 Loved the new UX/UI
- 👼 Great app design

**What reviewers complain about**

- 🐛 Notifications rarely work
- 🐛 Slow message delivery
- 🐛 App logs out frequently
- 🐛 In-app features missing
- 🐛 Audio playback issues

**Reported bugs**

- Messages don't come through
- Audible notifications rarely work
- Long lag in message display
- App logs out after a few days
- Resolve status button shows error

**Requested features**

- Enable Apple Watch ringing for calls
- Add audible notifications for customer responses
- Ability to put links on text
- Auto-email customer missed responses
- Add user IDs back to the app


### Scanning Station

[App page](https://appshunter.io/ios/app/scanning-station/id1435117038)

This application streamlines the check-in process for trade shows. It allows for efficient attendee registration and management, ensuring a smooth experience for both organizers and participants.

**Highlights:** Trade show check-in, Attendee registration, Event management, Streamlined process

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Freshchat free?

Freshchat is free to download, with no in-app purchases.

### Is Scanning Station free?

Scanning Station is free to download, with no in-app purchases.

### Which has better reviews, Freshchat or Scanning Station?

Scanning Station is rated higher. Freshchat averages 3.6 out of 5 from 51 ratings, while Scanning Station averages 5.0 from 2 ratings.

### Do Freshchat or Scanning Station have ads?

Neither Freshchat nor Scanning Station shows ads.

### Which is updated more often, Freshchat or Scanning Station?

Freshchat ships an update every 3 weeks, and Scanning Station every 3 months. Most recently, Freshchat was updated on October 24, 2026 and Scanning Station on September 16, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*