# Freshchat vs Chatbot Live Chat

The clearest difference is review sentiment: Chatbot Live Chat at 100% against Freshchat's 20%. Chatbot Live Chat also leads on rating (5.0 vs 3.7) and monetization model (free vs freemium). Freshchat's advantage is ratings volume (52 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Chatbot Live Chat holds the better App Store score, 5.0 against 3.7. That said, the two scores are not equally well evidenced: Freshchat has 52 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 20% of Freshchat's written reviews are positive against 100% of Chatbot Live Chat's.

Freshchat ships an update every 3 weeks, Chatbot Live Chat monthly. The most recent releases landed on August 10, 2026 and August 26, 2026 respectively.

## The numbers

| Metric | Freshchat | Chatbot Live Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (52 ratings)](https://appshunter.io/ios/app/freshchat/id1273666080/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/chatbot-live-chat/id1627218767/reviews)** |
| Number of ratings | **52** | 1 |
| Positive reviews | 19.6% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Monthly |
| Monetization | Freemium | **Free** |
| Size | 244 MB | 41 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [FRESHWORKS TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/849713309) | [Smart Link Pty Ltd](https://appshunter.io/developer/1051236907) |

## What reviewers say

### Freshchat

[App page](https://appshunter.io/ios/app/freshchat/id1273666080)

This app allows businesses to engage with website visitors and users through a modern messaging interface. It provides tools to manage conversations, view visitor profiles, and receive instant notifications to ensure timely responses and enhance customer satisfaction.

**Highlights:** Manage conversations on-the-go, View visitor profiles, Receive push notifications, Share FAQ articles, Assign conversations

**In-app purchases:** none


### Chatbot Live Chat

[App page](https://appshunter.io/ios/app/chatbot-live-chat/id1627218767)

This app provides existing customers with real-time push notifications for purchased orders. It allows for easy switching between workspaces and bots, ensuring you never miss an update. The service is completely free for all customers.

**Highlights:** Real-time order push notifications, Check orders anytime, Easy workspace and bot switching, Free for existing customers, Companion web app integration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Freshchat free?

Freshchat is free to download, with no in-app purchases.

### Is Chatbot Live Chat free?

Chatbot Live Chat is free to download, with no in-app purchases.

### Which has better reviews, Freshchat or Chatbot Live Chat?

Chatbot Live Chat is rated higher. Freshchat averages 3.7 out of 5 from 52 ratings, while Chatbot Live Chat averages 5.0 from 1 ratings.

### Do Freshchat or Chatbot Live Chat have ads?

Neither Freshchat nor Chatbot Live Chat shows ads.

### Which is updated more often, Freshchat or Chatbot Live Chat?

Freshchat ships an update every 3 weeks, and Chatbot Live Chat monthly. Most recently, Freshchat was updated on August 10, 2026 and Chatbot Live Chat on August 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*