# Freshchat vs zaina Business

Freshchat and zaina Business are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

## The numbers

| Metric | Freshchat | zaina Business |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.6 (52 ratings)](https://appshunter.io/ios/app/freshchat/id1273666080/reviews)** | — |
| Number of ratings | **52** | — |
| Positive reviews | 19.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | — |
| Monetization | Freemium | — |
| Size | 244 MB | 56 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [FRESHWORKS TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/849713309) | [COMPANY COREBIT](https://appshunter.io/developer/6787261276) |

## What reviewers say

### Freshchat

[App page](https://appshunter.io/ios/app/freshchat/id1273666080)

This app allows businesses to engage with website visitors and users through a modern messaging interface. It provides tools to manage conversations, view visitor profiles, and receive instant notifications to ensure timely responses and enhance customer satisfaction.

**Highlights:** Manage conversations on-the-go, View visitor profiles, Receive push notifications, Share FAQ articles, Assign conversations

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 👍 Simple UI
- 👍 Lightweight and snappy
- 😍 Loved the new UX/UI
- 👼 Great app design

**What reviewers complain about**

- 🐛 Notifications rarely work
- 🐛 Slow message delivery
- 🐛 App logs out frequently
- 🐛 In-app features missing
- 🐛 Audio playback issues

**Reported bugs**

- Messages don't come through
- Audible notifications rarely work
- Long lag in message display
- App logs out after a few days
- Resolve status button shows error

**Requested features**

- Enable Apple Watch ringing for calls
- Add audible notifications for customer responses
- Ability to put links on text
- Auto-email customer missed responses
- Add user IDs back to the app


### zaina Business

[App page](https://appshunter.io/ios/app/zaina-business/id6803106232)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Freshchat free?

Freshchat is free to download, with no in-app purchases.

### Is zaina Business free?

zaina Business is free to download, with no in-app purchases.

### Do Freshchat or zaina Business have ads?

Neither Freshchat nor zaina Business shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*