# CareAscend vs Secure Conversations

CareAscend and Secure Conversations both sit at 4.6 stars, but that hides the real split: 67% of CareAscend's written reviews are positive against 41% of Secure Conversations's. CareAscend also leads on iOS requirement (12.0 vs 15.0). Secure Conversations's advantage is ratings volume (364 vs 91). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for CareAscend against 4.7 for Secure Conversations. Both are backed by a comparable volume of ratings — 91 and 364 respectively. Written reviews are what separate them: 67% of CareAscend's written reviews are positive against 41% of Secure Conversations's.

CareAscend ships an update every 3 weeks, Secure Conversations monthly. The most recent releases landed on October 3, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | CareAscend | Secure Conversations |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (91 ratings)](https://appshunter.io/ios/app/careascend/id1276750022/reviews) | **[4.7 (364 ratings)](https://appshunter.io/ios/app/secure-conversations/id1587965973/reviews)** |
| Number of ratings | 91 | **364** |
| Positive reviews | **66.7% of reviews** | 41.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Monthly |
| Monetization | Free | Free |
| Size | 182 MB | 72 MB |
| Requires iOS | **12.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [MavenSphere Inc.](https://appshunter.io/developer/849139896) | [PointClickCare](https://appshunter.io/developer/372535083) |

## What reviewers say

### CareAscend

[App page](https://appshunter.io/ios/app/careascend/id1276750022)

This app provides SNF leaders with an overview of facility ratings and medical director task management. It offers tools to analyze data, enhance outcomes, and streamline communication for medical directors and administrators.

**Highlights:** Facility 5-star rating overview, Geolocation map of facilities, Medical director task tracking, Data analysis for quality measures, Secure communication platform, Event scheduling and reminders, Task reporting on-the-go

**In-app purchases:** none


### Secure Conversations

[App page](https://appshunter.io/ios/app/secure-conversations/id1587965973)

This HIPAA-compliant app enables secure messaging between healthcare providers within senior living environments. It facilitates enhanced communication and collaboration for faster response times and improved decision-making related to patient care.

**Highlights:** HIPAA-compliant messaging, Secure communication, Care team collaboration, Resident-specific conversations, Company directory access

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and secure
- 👍 Great way to communicate needs
- 👍 Seamless and smooth
- 👍 Handy and quick communication
- 👍 Works good

**What reviewers complain about**

- 👎 Poor accessibility
- 👎 Byzantine login process
- 👎 Antiquated program
- 👎 Cumbersome to use
- 👎 Not user friendly

**Reported bugs**

- Notifications do NOT work
- No badge indicator
- Notifications not classified as Time Sensitive or direct messages
- Notifications are slipshod at best
- Notifications don't work

**Requested features**

- Option to send photos
- Allow cut and paste
- Incorporate medical terms on keyboard memory
- Create smart phrases
- Search bar for 'Other' messages


## Frequently asked questions

### Is CareAscend free?

CareAscend is free to download, with no in-app purchases.

### Is Secure Conversations free?

Secure Conversations is free to download, with no in-app purchases.

### Which has better reviews, CareAscend or Secure Conversations?

Secure Conversations is rated higher. CareAscend averages 4.6 out of 5 from 91 ratings, while Secure Conversations averages 4.7 from 364 ratings.

### Do CareAscend or Secure Conversations have ads?

Neither CareAscend nor Secure Conversations shows ads.

### Which is updated more often, CareAscend or Secure Conversations?

CareAscend ships an update every 3 weeks, and Secure Conversations monthly. Most recently, CareAscend was updated on October 3, 2026 and Secure Conversations on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*