# Thirdlane Connect vs NinjaOne Mobile

The clearest difference is rating: Thirdlane Connect at 3.6 against NinjaOne Mobile's 2.6. NinjaOne Mobile's advantage is review sentiment (22% vs 0%) and ratings volume (73 vs 10). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Thirdlane Connect holds the better App Store score, 3.6 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 10, so its average is the more settled of the two. Written reviews complicate that: 0% of Thirdlane Connect's written reviews are positive against 22% of NinjaOne Mobile's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 22, 2026 and September 18, 2026 respectively.

## The numbers

| Metric | Thirdlane Connect | NinjaOne Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.6 (10 ratings)](https://appshunter.io/ios/app/thirdlane-connect/id1277545631/reviews)** | [2.6 (73 ratings)](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607/reviews) |
| Number of ratings | 10 | **73** |
| Positive reviews | 0.0% of reviews | **21.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 31 MB | 38 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Third Lane Technologies, LLC](https://appshunter.io/developer/1003867408) | [NinjaRMM LLC](https://appshunter.io/developer/1416138606) |

## What reviewers say

### Thirdlane Connect

[App page](https://appshunter.io/ios/app/thirdlane-connect/id1277545631)

Facilitates team communication with secure private and group chats, voice/video calls, and conferences. Integrates with PBX systems and CRMs for enhanced business workflows. Supports file sharing and presence management.

**Highlights:** Secure private and group chat, Voice and video calls/conferences, File sharing, Presence management, PBX integration, CRM integration

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none


### NinjaOne Mobile

[App page](https://appshunter.io/ios/app/ninjaone-mobile/id1416138607)

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

**Highlights:** Unified IT management, Remote end-user support, Centralized workflows, Single pane of glass interface, Manage from anywhere

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great core product (RMM)
- 👍 Handy for on-the-go monitoring
- 👍 Basic functionality works (reboot, remote into device)
- 👍 Integrations work (Splashtop, Cloud RDP)
- 👍 Quick and responsive (for some users)

**What reviewers complain about**

- 🐛 Login issues (frequent, broken SSO, MFA problems)
- 🐛 App is unusable for many users
- 🐛 Lack of features compared to web version
- 🐛 Notifications never work (for some)
- 🐛 UI is abysmal (for some)

**Reported bugs**

- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work

**Requested features**

- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)


## Frequently asked questions

### Is Thirdlane Connect free?

Thirdlane Connect is free to download, with no in-app purchases.

### Is NinjaOne Mobile free?

NinjaOne Mobile is free to download, with no in-app purchases.

### Which has better reviews, Thirdlane Connect or NinjaOne Mobile?

Thirdlane Connect is rated higher. Thirdlane Connect averages 3.6 out of 5 from 10 ratings, while NinjaOne Mobile averages 2.6 from 73 ratings.

### Do Thirdlane Connect or NinjaOne Mobile have ads?

Neither Thirdlane Connect nor NinjaOne Mobile shows ads.

### Which is updated more often, Thirdlane Connect or NinjaOne Mobile?

Thirdlane Connect ships an update every 2 months, and NinjaOne Mobile every 2 months. Most recently, Thirdlane Connect was updated on September 22, 2026 and NinjaOne Mobile on September 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*