# Customer App vs EasyUnit

The clearest difference is ads: Customer App at none against EasyUnit's shown. EasyUnit's advantage is update cadence (every 3 days vs every 3 weeks). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Customer App ships an update every 3 weeks, EasyUnit every 3 days. The most recent releases landed on November 6, 2026 and October 31, 2026 respectively.

## The numbers

| Metric | Customer App | EasyUnit |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (3.4K ratings)](https://appshunter.io/ios/app/customer-app-zoho-assist/id1277551323/reviews)** | — |
| Number of ratings | **3.4K** | — |
| Positive reviews | 11.7% of reviews | — |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 3 weeks | **Every 3 days** |
| Monetization | Free | — |
| Size | 65 MB | 80 MB |
| Requires iOS | **15.0** | 15.5 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [洲 李](https://appshunter.io/developer/1869645910) |

## What reviewers say

### Customer App

[App page](https://appshunter.io/ios/app/customer-app-zoho-assist/id1277551323)

Receive live remote support from a technician by sharing your screen. Connect securely using a session key and communicate via in-app chat. You maintain control and can stop sharing anytime. File transfers up to 2GB are supported.

**Highlights:** Receive remote support, Share iPhone screen remotely, Secure session key entry, In-app chat communication, Control screen sharing, Unattended access configuration, File transfer up to 2GB

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Patient and helpful support
- ✨ Excellent assistance

**What reviewers complain about**

- 🚨 Scammers use this app to steal information
- 🔒 Lack of security measures to prevent abuse
- ⚠️ App enables remote access to devices

**Reported bugs**

- App crashes and freezes
- Compatibility issues with older devices

**Requested features**

- Stronger security measures to prevent misuse
- Clear warnings about potential for abuse


### EasyUnit

[App page](https://appshunter.io/ios/app/easyunit/id6768078889)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Customer App free?

Customer App is free to download, with no in-app purchases.

### Is EasyUnit free?

EasyUnit is free to download, with no in-app purchases.

### Do Customer App or EasyUnit have ads?

EasyUnit shows ads; Customer App does not.

### Which is updated more often, Customer App or EasyUnit?

Customer App ships an update every 3 weeks, and EasyUnit every 3 days. Most recently, Customer App was updated on November 6, 2026 and EasyUnit on October 31, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*