# Pet Cloud vs SalinasConnect

The clearest difference is rating: Pet Cloud at 4.8 against SalinasConnect's 2.6. Pet Cloud also leads on update cadence (weekly vs every 20 months) and ratings volume (9.8K vs 13). SalinasConnect's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (13.0 vs 16.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Pet Cloud holds the better App Store score, 4.8 against 2.6. That said, the two scores are not equally well evidenced: Pet Cloud has 9.8K ratings behind it against 13, so its average is the more settled of the two. Written reviews complicate that: 28% of Pet Cloud's written reviews are positive against 33% of SalinasConnect's, so the app with the better star average is not the one people write more warmly about.

Pet Cloud ships an update weekly, SalinasConnect every 20 months. The most recent releases landed on September 26, 2026 and September 8, 2026 respectively.

## The numbers

| Metric | Pet Cloud | SalinasConnect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (9.8K ratings)](https://appshunter.io/ios/app/pet-cloud/id1278520013/reviews)** | [2.6 (13 ratings)](https://appshunter.io/ios/app/salinasconnect/id1355042870/reviews) |
| Number of ratings | **9.8K** | 13 |
| Positive reviews | 28.1% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 20 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 100 MB | 26 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [Figo Pet Insurance](https://appshunter.io/developer/1002677456) | [City of Salinas, California](https://appshunter.io/developer/601163496) |

## What reviewers say

### Pet Cloud

[App page](https://appshunter.io/ios/app/pet-cloud/id1278520013)

Manage all your pet's important information, from medical records to photos, in one organized place. Set reminders for vet visits, connect with other pet owners, and discover local pet-friendly services. Get instant access to live vet support and integrated pet insurance options.

**Highlights:** Organized pet records and documents, Customizable reminders for appointments, Connect with local pet owners, Discover pet-friendly services, Integrated pet insurance management, 24/7 live vet access

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to submit claims
- 👍 User-friendly app
- 🤖 Helpful live vet chat
- 💰 Quick reimbursements

**What reviewers complain about**

- 🐛 Buggy and crashes frequently
- 🤖 Unreliable AI chat feature
- 🤖 Impersonal live vet chat
- 📱 Poor app performance and UX
- 💳 Misleading insurance coverage

**Reported bugs**

- Login and authentication issues
- Notifications and achievement sections not loading
- Vet chat feature frequently crashing
- Inconsistent app behavior across devices

**Requested features**

- Ability to archive vet chat sessions
- Better support for landscape mode and external keyboards
- Improved notification system for claims and policy updates
- More transparency in insurance coverage and claim decisions


### SalinasConnect

[App page](https://appshunter.io/ios/app/salinasconnect/id1355042870)

Report city service issues like tree trimming or code violations directly to the City of Salinas. Pinpoint locations, attach photos, and receive status updates via email, text, or voice.

**Highlights:** Submit service requests electronically, Variety of issue categories, Pinpoint location with GPS, Attach photos to requests, Receive status updates, Direct dial to City Hall

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Pet Cloud free?

Pet Cloud is free to download, with no in-app purchases.

### Is SalinasConnect free?

SalinasConnect is free to download, with no in-app purchases.

### Which has better reviews, Pet Cloud or SalinasConnect?

Pet Cloud is rated higher. Pet Cloud averages 4.8 out of 5 from 9.8K ratings, while SalinasConnect averages 2.6 from 13 ratings.

### Do Pet Cloud or SalinasConnect have ads?

Neither Pet Cloud nor SalinasConnect shows ads.

### Which is updated more often, Pet Cloud or SalinasConnect?

Pet Cloud ships an update weekly, and SalinasConnect every 20 months. Most recently, Pet Cloud was updated on September 26, 2026 and SalinasConnect on September 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*