# Pet Cloud vs MyNavia App

The clearest difference is update cadence: Pet Cloud at weekly against MyNavia App's every 4 months. Pet Cloud also leads on review sentiment (28% vs 8%) and ratings volume (9.9K vs 1.5K). MyNavia App's advantage is monetization model (free vs free with in-app purchases) and device support (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for Pet Cloud against 4.7 for MyNavia App. That said, the two scores are not equally well evidenced: Pet Cloud has 9.9K ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews are what separate them: 28% of Pet Cloud's written reviews are positive against 8% of MyNavia App's.

Pet Cloud ships an update weekly, MyNavia App every 4 months. Both last shipped on October 25, 2026.

## The numbers

| Metric | Pet Cloud | MyNavia App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (9.9K ratings)](https://appshunter.io/ios/app/pet-cloud/id1278520013/reviews)** | [4.7 (1.5K ratings)](https://appshunter.io/ios/app/mynavia-app/id1439454209/reviews) |
| Number of ratings | **9.9K** | 1.5K |
| Positive reviews | **27.6% of reviews** | 8.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 4 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 81 MB | 40 MB |
| Requires iOS | 17.0 | **15.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 17+ | 12+ |
| Developer | [Figo Pet Insurance](https://appshunter.io/developer/1002677456) | [Navia Benefit Solutions, Inc.](https://appshunter.io/developer/567129516) |

## What reviewers say

### Pet Cloud

[App page](https://appshunter.io/ios/app/pet-cloud/id1278520013)

Manage all your pet's important information, from medical records to photos, in one organized place. Set reminders for vet visits, connect with other pet owners, and discover local pet-friendly services. Get instant access to live vet support and integrated pet insurance options.

**Highlights:** Organized pet records and documents, Customizable reminders for appointments, Connect with local pet owners, Discover pet-friendly services, Integrated pet insurance management, 24/7 live vet access

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to submit claims
- 👍 User-friendly app
- 🤖 Helpful live vet chat
- 💰 Quick reimbursements

**What reviewers complain about**

- 🐛 Buggy and crashes frequently
- 🤖 Unreliable AI chat feature
- 🤖 Impersonal live vet chat
- 📱 Poor app performance and UX
- 💳 Misleading insurance coverage

**Reported bugs**

- Login and authentication issues
- Notifications and achievement sections not loading
- Vet chat feature frequently crashing
- Inconsistent app behavior across devices

**Requested features**

- Ability to archive vet chat sessions
- Better support for landscape mode and external keyboards
- Improved notification system for claims and policy updates
- More transparency in insurance coverage and claim decisions


### MyNavia App

[App page](https://appshunter.io/ios/app/mynavia-app/id1439454209)

Manage and access your employee benefits, including FSA, HRA, HSA, and commuter plans, directly from your smartphone. Submit claims, check balances, and update reimbursement details with ease.

**Highlights:** Submit claims, Request debit cards, Verify debit card transactions, Check account balance and history, Update direct deposit, Access HSA details, Manage commuter orders

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Straightforward navigation
- 🚀 Seamless claim submission
- 👍 Helpful for managing FSA/HSA accounts

**What reviewers complain about**

- 🐛 Login issues
- 🐛 Buggy claim submission process
- 🐛 Unreliable app functionality
- 🐛 Lack of basic features
- 👎 Poor user experience

**Reported bugs**

- Disappearing 'Next' buttons during claim submission
- Inability to log in with valid credentials
- Crashes and freezes when trying to submit claims
- Inconsistent behavior across iOS and Android versions

**Requested features**

- Ability to upload photos from device gallery
- Improved navigation and claim submission flow
- Integration with password managers
- Enhanced account management features


## Frequently asked questions

### Is Pet Cloud free?

Pet Cloud is free to download, with no in-app purchases.

### Is MyNavia App free?

MyNavia App is free to download, with no in-app purchases.

### Which has better reviews, Pet Cloud or MyNavia App?

Pet Cloud is rated higher. Pet Cloud averages 4.8 out of 5 from 9.9K ratings, while MyNavia App averages 4.7 from 1.5K ratings.

### Do Pet Cloud or MyNavia App have ads?

Neither Pet Cloud nor MyNavia App shows ads.

### Which is updated more often, Pet Cloud or MyNavia App?

Pet Cloud ships an update weekly, and MyNavia App every 4 months. Most recently, Pet Cloud was updated on October 25, 2026 and MyNavia App on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*