# Pet Cloud vs El Segundo Connect

The clearest difference is update cadence: Pet Cloud at weekly against El Segundo Connect's every 2 months. Pet Cloud also leads on ratings volume (9.8K vs 2). El Segundo Connect's advantage is monetization model (free vs free with in-app purchases) and rating (5.0 vs 4.8). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

El Segundo Connect holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Pet Cloud has 9.8K ratings behind it against 2, so its average is the more settled of the two.

Pet Cloud ships an update weekly, El Segundo Connect every 2 months. The most recent releases landed on October 18, 2026 and October 11, 2026 respectively.

## The numbers

| Metric | Pet Cloud | El Segundo Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (9.8K ratings)](https://appshunter.io/ios/app/pet-cloud/id1278520013/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/el-segundo-connect/id6652997769/reviews)** |
| Number of ratings | **9.8K** | 2 |
| Positive reviews | 27.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 2 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 81 MB | 29 MB |
| Requires iOS | 17.0 | **13.4** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [Figo Pet Insurance](https://appshunter.io/developer/1002677456) | [City of El Segundo](https://appshunter.io/developer/1764119629) |

## What reviewers say

### Pet Cloud

[App page](https://appshunter.io/ios/app/pet-cloud/id1278520013)

Manage all your pet's important information, from medical records to photos, in one organized place. Set reminders for vet visits, connect with other pet owners, and discover local pet-friendly services. Get instant access to live vet support and integrated pet insurance options.

**Highlights:** Organized pet records and documents, Customizable reminders for appointments, Connect with local pet owners, Discover pet-friendly services, Integrated pet insurance management, 24/7 live vet access

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to submit claims
- 👍 User-friendly app
- 🤖 Helpful live vet chat
- 💰 Quick reimbursements

**What reviewers complain about**

- 🐛 Buggy and crashes frequently
- 🤖 Unreliable AI chat feature
- 🤖 Impersonal live vet chat
- 📱 Poor app performance and UX
- 💳 Misleading insurance coverage

**Reported bugs**

- Login and authentication issues
- Notifications and achievement sections not loading
- Vet chat feature frequently crashing
- Inconsistent app behavior across devices

**Requested features**

- Ability to archive vet chat sessions
- Better support for landscape mode and external keyboards
- Improved notification system for claims and policy updates
- More transparency in insurance coverage and claim decisions


### El Segundo Connect

[App page](https://appshunter.io/ios/app/el-segundo-connect/id6652997769)

Easily access City information and services with a few taps. Submit service requests for issues like graffiti or potholes, track your submissions, and stay informed about local news and events.

**Highlights:** Submit service requests, Track request status, View public requests, Access city news, View event calendar, Find job opportunities

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Pet Cloud free?

Pet Cloud is free to download, with no in-app purchases.

### Is El Segundo Connect free?

El Segundo Connect is free to download, with no in-app purchases.

### Which has better reviews, Pet Cloud or El Segundo Connect?

El Segundo Connect is rated higher. Pet Cloud averages 4.8 out of 5 from 9.8K ratings, while El Segundo Connect averages 5.0 from 2 ratings.

### Do Pet Cloud or El Segundo Connect have ads?

Neither Pet Cloud nor El Segundo Connect shows ads.

### Which is updated more often, Pet Cloud or El Segundo Connect?

Pet Cloud ships an update weekly, and El Segundo Connect every 2 months. Most recently, Pet Cloud was updated on October 18, 2026 and El Segundo Connect on October 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*